Sporting Goods Sales-Gun Counter

Meridian, ID

About the position

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the gun counter, assisting throughout the sporting goods department as well as the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Responsibilities

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards.
• Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

• Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required.
• Knowledge of 4473 forms preferred.
• Hunting, fishing, camping, shooting, and general outdoors experience is preferred.
• Rigorous attention to detail is required.
• Computer skills required.
• Previous merchandising experience is helpful.
• Good communication skills and the ability to effectively engage with customers and staff on a regular basis.
• Ability to understand and follow specific instructions and procedures.
• Ability to resolve difficult or stressful customer service issues.
• Ability to sort, check, count, and verify numbers.
• Ability to work as a team.

Nice-to-haves

• High School diploma, GED or equivalent preferred not required.
• College degree preferred, not required.