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Sirius XM Radio - New York, NY

posted 2 months ago

Part-time - Intern
New York, NY
Broadcasting and Content Providers

About the position

The Spring Intern for User Experience Research at SiriusXM will assist the user experience research team in evaluating and improving customer applications and experiences. This part-time internship is designed for current students or recent graduates, providing an opportunity to engage in qualitative research methods and collaborate with cross-functional teams to deliver insights that enhance product offerings.

Responsibilities

  • Plan and execute research using qualitative methods such as usability testing and interviews.
  • Collect and analyze data, prepare research deliverables, and communicate insights to product teams.
  • Work cross-functionally with Design, Content Strategy, and Product Management to understand business context and determine research questions.

Requirements

  • Currently pursuing a Master's or PhD in Psychology, Human Factors, Human Computer Interaction, Design Research, Sociology, Communications, Media Studies, or a related field with an emphasis on research methods.
  • Good project management and planning skills.
  • Good personnel management skills.
  • Interpersonal skills and ability to interact with staff at all levels.
  • Excellent written and verbal communication skills.
  • Attention to detail and ability to handle multiple tasks in a fast-paced environment.
  • Willingness to take initiative and follow through on projects.
  • Knowledge of human-subjects research methods, including usability testing and interviews.
  • Knowledge of psychology, design, human-computer interaction, human factors, ergonomics, or related field.
  • Familiarity with Google collaboration tools (Google docs, sheets, slides).
  • Knowledge of the music streaming landscape.
  • Must have legal right to work in the U.S.

Benefits

  • Competitive hourly wage of $37-40/hr based on skills and experience.
  • Eligibility for discretionary short-term and long-term incentives.
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