SPROUT WITH US! Center Coordinator/Administrative Assistant

$49,920 - $58,240/Yr

Sprout Clubhouse - Bellevue, WA

Part-time,Full-time - Entry Level

Remote - Bellevue, WA

About the position

The Center Coordinator/Administrative Assistant at Sprout Clubhouse plays a crucial role in supporting the operations of a therapeutic services center for children with Autism Spectrum Disorder and developmental delays. This position involves a variety of responsibilities including marketing, admissions, supply management, technology support, clerical tasks, human resources, clinical billing, and program support. The ideal candidate will contribute to creating a safe and supportive environment for children while ensuring efficient administrative processes.

Responsibilities

• Create and maintain informational materials for marketing and communications.
• Plan, create, and execute marketing through social media platforms such as Facebook and Instagram.
• Build relationships with stakeholders and other providers.
• Correspond with other providers to promote services.
• Maintain the website with updates and changes.
• Communicate news and updates to families through email correspondence.
• Manage tours and the admissions/intake process for prospective families.
• Provide excellent customer service over the phone, in person, and via email.
• Assist in ensuring all new patient documents are completed accurately.
• Maintain and organize inventory of supplies and purchase needed supplies online or in-store.
• Communicate with landlords for repairs and maintenance needs.
• Create and maintain emergency plans and ensure necessary materials are in place.
• Assist in troubleshooting IT issues and maintain a center-wide database of usernames and logins.
• Collect mail and visit the Post Office as needed, supporting supervisors with administrative requests.
• Maintain patient records regarding demographics and payment information.
• Analyze and submit weekly billing sheets and maintain a database of patient and parent information.
• Assist with planning and executing enrichment activities for special events.
• Coordinate monthly team meetings and generate a list of team-building activities.

Requirements

• High school diploma or GED.
• Highly proficient in Microsoft Office and Google Drive applications.
• At least one year of experience in an office setting providing support to an administrative team.
• Strong written and verbal communication skills.
• Ability to multitask and manage time efficiently while working independently.
• Strong organizational skills and attention to detail.
• Pass a criminal background check.
• Responsible, hardworking, and extremely organized.

Nice-to-haves

• Bachelor's Degree.
• Experience with Canva and MailChimp.
• Experience with social media platforms for businesses.
• Experience working with children with autism or special needs in a special education/school setting.
• Knowledge of HIPAA regulations and compliance.
• Experience with medical insurance billing.

Benefits

• Health insurance