sql database administrator

$104,000 - $124,800/Yr

Randstad - Tallahassee, FL

Full-time - Mid Level

Tallahassee, FL

Administrative and Support Services

About the position

The SQL Database Administrator/Technical Support Analyst role focuses on managing and maintaining enterprise-level databases while providing exceptional customer service. The successful candidate will ensure optimal performance, security, and reliability of database systems, alongside offering second-level technical support for hardware, software, and network communication issues. This position also involves collaboration with systems administrators and other teams to enhance database workflows and implement improvements.

Responsibilities

• Administer SQL Server databases, including performance tuning, backup, and recovery.
• Develop T-SQL statements, stored procedures, and views, and maintain SQL Server Reporting Services (SSRS) reports.
• Provide second-level technical support, resolving hardware, software, and communication problems.
• Maintain and manage database backup strategies and disaster recovery plans for mission-critical applications.
• Ensure adherence to change management procedures for all database and environment modifications.
• Work closely with cross-functional teams to enhance database workflows and improve system efficiencies.
• Provide guidance and support to junior staff and ensure staff training aligns with industry trends and technology developments.
• Foster customer service relationships with both internal and external clients.

Requirements

• Proficiency in SQL database management, including T-SQL, SSRS, and database performance tuning.
• Ability to diagnose and resolve network communication issues.
• Technical support skills for both hardware and software.
• Advanced customer service capabilities, ensuring prompt and efficient resolution of technical issues.

Nice-to-haves

• Ability to install, troubleshoot, and manage hardware and software in a Windows environment.
• Experience in Technical Support, Customer Service, Systems Administration, Report Writing, Dashboarding, and Geographic Information Systems (GIS).
• Experience providing technical support and customer service.
• Ability to provide backup assistance for various technical roles as needed.
• Experience creating, updating, and maintaining Standard Operating Procedures (SOPs) for database administration and technical support processes.

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program