Sr. Account Manager

Cooper-Standard - Northville, MI

Full-time - Mid Level

Northville, MI

Plastics and Rubber Products Manufacturing

About the position

The Sr. Account Manager is responsible for achieving profitable growth targets and managing day-to-day commercial activities for assigned programs. This role involves developing and maintaining customer relationships, ensuring data accuracy, and collaborating with various departments to meet sales and growth objectives.

Responsibilities

• Responsible for overall BLCP of assigned customer(s) as a contributor and a leader
• Monitor market share, competitor programs, and overall value of addressable market
• Gather competitor market information and track important changes in their business efforts
• Ensure overall accuracy and fidelity of Campfire data
• Manage day-to-day front line relationships with buyers and engineers up to senior levels
• Achieve assigned growth targets for assigned customer(s)
• Meet sales task targets for assigned customer(s)
• Identify target programs in partnership with advance engineering and ensure data fidelity
• Collaborate with operations, purchasing, and program management to achieve VCM +3% during Revenue In Development phase
• Develop and execute strategic plans for customers and products to achieve profitable growth
• Prepare and lead new business strategies and drive cross-functional teams to meet business goals
• Contribute to management of customer business plans and productivity programs
• Work with various departments to ensure competitive and timely quotes for customers
• Maintain part pricing matrix and coordinate closure of financial issues
• Support finance in tracking formal amortization schedules with customers
• Lead and develop cross-functional customer relationships
• Develop internal relationships across sales, engineering, operations, and purchasing
• Negotiate pricing with customers ensuring consistency
• Support and mentor Account Managers and Sales Analysts
• Utilize internal systems and procedures effectively

Requirements

• Bachelor's Degree in business, economics, finance, engineering or similar
• 5+ years of experience with automotive OEM customers
• Demonstrated ability to manage customers autonomously and coach others
• Previous experience in progressive sales roles, including sales analyst background
• Understanding of OEM manufacturing and assembly environments
• Technical knowledge to discuss product capabilities with OEM customer functions
• Ability to articulate complex ideas and communicate effectively
• Decision-making skills on customer requests affecting profitability
• Strong verbal and written communication skills with exceptional negotiating abilities
• Project management skills with the ability to prioritize and multitask
• Ability to present complex business cases and influence decision making
• Proficient in Microsoft Office
• Willingness and ability to travel as necessary

Nice-to-haves

• Project management skills
• Experience in sales analysis

Benefits

• Equal employment opportunities
• Reasonable accommodations for applicants with disabilities