Sr. Administrative Aide

$38,563 - $38,563/Yr

Michigan Technological University - Houghton, MI

Full-time - Entry Level

Houghton, MI

Educational Services

About the position

The Sr. Administrative Aide at Michigan Technological University plays a crucial operational role within the Residential Living department. This position is responsible for managing residential access systems, overseeing financial transactions, and ensuring the safety and security of the residential community. The role requires strong leadership, collaboration with various departments, and a commitment to providing a positive experience for students. The individual will also assist in budget organization and maintain accurate financial records, making this position vital for the smooth operation of the Residential Living auxiliary.

Responsibilities

• Directly lead and manage the residential access and security processes for over 3300 residents.
• Oversee and coordinate residential facility access for multiple stakeholders including student organizations and external vendors.
• Partner with the Executive Director of Residential Living on optimizing access plans for safety and security.
• Manage inventory, distribution, and audits of physical keys, key cards, and electronic locking systems.
• Oversee the card identification system for staff IDs and guests.
• Coordinate electronic door locking schedules and access permissions for residential buildings.
• Collaborate with Public Safety on lock change and key work orders.
• Organize early arrival and late stay registration processes for resident students during breaks.
• Support the office manager in managing meeting room access and reservations.
• Assist in organizing the departmental budget and maintaining financial reports.
• Oversee day-to-day financial processes ensuring efficiency and accuracy.
• Serve as the Payroll departmental liaison for over 200 staff members.
• Process charges and credits to student accounts for access-related fines.
• Manage requests for meal plan changes.
• Collaborate on departmental purchase requisitions and financial transactions.
• Identify problems and develop solutions independently.
• Provide secondary support to coordinate office activities and ensure smooth operations.
• Deliver superior customer service in all communications and resolve issues effectively.
• Maintain compliance with federal and state regulations regarding data tracking and report generation.
• Participate in departmental and University committees as needed.
• Instruct and direct the work of five or fewer student office staff.
• Apply safety-related knowledge and practices in daily work.
• Commit to learning about continuous improvement strategies.

Requirements

• High school diploma or equivalent combination of education and experience.
• Five years of office/clerical experience.
• Five years of experience using personal computers and office software (Microsoft and/or Google).
• Experience with advanced features of word processing and spreadsheet applications.
• Experience with accounting procedures and processes.

Nice-to-haves

• Demonstrated ability to work independently and solve challenges.
• Ability to collaborate effectively with department leaders and campus stakeholders.
• Initiative in completing tasks within specified time constraints.
• Ability to learn and utilize new software programs for operational efficiency.
• Ability to organize and prioritize work assignments in a complex environment.
• Ability to adapt to changes as operations evolve.
• Ability to generate reports from multiple data sources.
• Empathic response skills when dealing with distressed individuals.
• Success in working with diverse backgrounds and fostering an inclusive environment.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Life insurance coverage
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Tuition reimbursement