Sr Agile Product Owner

- Mid Level

About the position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Agile Product Owner in the Employee Benefits Claimant value stream will positively impact to deliver better outcomes for our shareholders, customers, and employees. They will collaborate closely with internal customers and stakeholders to contribute and deliver on high business value strategic investments and enhancements on the Product Roadmap. They will collaborate cross functionally with business leaders and experts to define and evolve strategies, prioritize investments and lead agile execution teams in the claimant value stream. They will take a product ownership perspective - using data and insights - to prioritize and drive capabilities with a clear focus on customer and business outcomes. Our organization is committed to using advanced technologies to drive innovation, growth, and exceptional customer experiences while providing a single point of leadership to partner with numerous other parts of the organization as we advance our claimant capabilities.

Responsibilities

• Lead product execution for 1-2 agile scrum teams
• Articulate, own, and execute on the product vision and product roadmap
• Manage the Product Backlog, including prioritization of stories to maximize business value
• Engage with business partners to evaluate product opportunities, within bounds of scope
• Validate that the solution and built functionality meets the vision
• Convey the strategy/roadmap and can clearly articulate direction to the working team
• Refining user stories and accepts the completed stories
• Partner with the Scrum Master, Architects and Tech leads to ensure solutions will deliver the business vision
• Determine sprint goals and user story acceptance criteria
• Guide teams through analysis of risks and issues to inform options
• Define product KPIs and manage cadence of outcome reporting
• Ensure the development team understands the items in the backlog and their business value
• Proactively engaging with business and technology teams to identify and evaluate product opportunities and implications
• Convey product and feature goals to working team in ways they understand, linking execution activities to business intent
• Monitor execution progress including identification and escalation of risks, issues and sources of conflict
• Supporting decisions with fact-based data to assist in prioritization and value of work.

Requirements

• 5+ years of Employee or Group Insurance experience required; claims or group administration preferred
• Knowledge of digital or technology experience
• Agile/product owner expertise
• Strong influencing skills with ability to collaborate and build relationships
• Experience reviewing reports and data to identify insights and hypotheses for testing and driving new and enhanced customer experiences
• Demonstrable experience translating business objectives into tangible plans, actions and results
• Business acumen in Employee or Group products and processes a plus
• Comfortable dealing with ambiguity and developing new features, user stories and processes
• Experience with Excel and manipulating large data sets is required; PowerPoint, Visio experience preferred
• Strong collaboration skills, including ability to manage multiple projects/work-streams and to identify intersections and implications
• Excellent written and verbal communication skills, with the ability understand audiences, tailor messages and influence outcomes

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition