BayOne Solutions - Sunnyvale, CA
posted 2 months ago
The Cortex team is at the forefront of developing an advanced A.I. platform that aims to deliver the world's best intelligent personal assistants to customers. These assistants are designed to be accessible through natural voice commands, text messages, and rich UI interactions, creating a seamless multi-modal experience. The team believes that conversations serve as a natural and powerful interface for technology, enhancing customer experiences both online and in-store. The focus is on building and designing the next generation of Natural Language Understanding (NLU) services that can be easily integrated by other teams to create rich user experiences, ranging from voice and text shopping assistants to customer care channels and mobile applications. As a Senior AI/ML Engineer, you will be responsible for developing, testing, and refining prompts for various applications, including text generation, question answering, data classification, and synthetic training data generation. You will also develop and maintain principled regression test suites to ensure prompt compliance at scale for mission-critical applications. Analyzing and iterating on prompts based on performance metrics, user feedback, and new product requirements will be a key part of your role. Collaboration with legal, product, and data science teams will be essential to align prompts with overall company goals and compliance standards. You will need to navigate the prompt characteristics of multiple model architectures, including GPT, Llama, and Gemini, as well as different versions of these models. A creative approach to assessing safety exposure and strengthening compliance characteristics of prompts will be necessary. Continuous research and education in the rapidly evolving AI field will be expected, as you will have the opportunity to make a significant impact on the design, architecture, and implementation of a mission-critical product that is used daily by customers.