Sr. Analyst, Bank Operations (Remote)

$62,000 - $75,000/Yr

Smbc

Full-time - Mid Level

Remote

About the position

The Sr. Analyst, Bank Operations role at SMBC involves supporting the operational needs of the bank's loan servicing function, focusing on risk control and compliance. The position requires oversight of third-party vendors and the execution of controls to mitigate risks, ensuring audit readiness and adherence to service level agreements (SLAs). The ideal candidate will have experience in loan servicing or compliance, with a strong emphasis on organizational skills and the ability to work independently.

Responsibilities

• Administers timely delivery of KPI and KRI's for the team.
• Assists VP with developing and maintaining the Risk Control Self-Assessment.
• Executes all controls to mitigate risks and ensures compliance.
• Facilitates regular meetings with lines of business to remediate control failures and/or establish action plans.
• Ensures audit readiness.
• Develops and maintains all procedures and user guides for the supported functions.
• Becomes a Subject Matter Expert for the assigned functions.
• Monitors SLA's adherence.
• Works Bank Operations support and escalation tickets.
• Daily oversight of the Third Party vendor.
• Administration of the vendor management program deliverables.

Requirements

• College Degree preferred, or experience in lieu of.
• Minimum 2 years' experience in Loan Servicing, Banking, and/or Lending.
• Working knowledge of banking documentation, bank core systems, operations, and accounting.
• Superb organizational skills and detail-oriented.
• Highly proficient PC skills including MS Excel and Word.
• Ability to plan and monitor activities according to priorities and multi-task.
• Ability to work independently within the scope of responsibilities for the position and complete assignments in a timely manner.
• Familiarity with FCRA, SCRA/MLA regulations.

Nice-to-haves

• Familiarity with FIS core banking helpful.

Benefits

• Competitive salary range between $62,000.00 and $75,000.00.
• Annual discretionary incentive award.
• Comprehensive benefits portfolio.