Sr Analyst, Business Analytics

$46,988 - $122,400/Yr

CVS Health - Topeka, KS

Full-time - Mid Level

Topeka, KS

Health and Personal Care Retailers

About the position

The Senior Analyst, Business Analytics at CVS Health is responsible for supporting the Medicare Enrollment Department through daily reporting, vendor partnership management, auditing, provisioning, and QuickBase development. This role emphasizes a member-centric approach, aiming to provide excellent customer service while also requiring participation in weekend and holiday rotations, especially during the Medicare Annual Enrollment Period (AEP).

Responsibilities

• Conduct daily reporting to support the Medicare Enrollment Department.
• Manage vendor partnerships and ensure effective collaboration.
• Perform auditing and provisioning tasks as required.
• Develop and maintain QuickBase applications to streamline processes.
• Provide excellent customer service to members, addressing their needs and concerns.

Requirements

• Strong background in Medicare Operations.
• Proficiency in Word, Excel, Access, and QuickBase Programs.
• Excellent verbal and written communication skills.
• Advanced organizational skills and critical thinking abilities.
• Experience in problem solving and process improvement initiatives.

Nice-to-haves

• Knowledge of VB.net programming.
• Experience in creating flat files, SQL databases, Oracle, and DB2.
• Ability to manage effectively with business partners, vendors, and senior leaders.
• Experience working in a fast-paced and deadline-driven environment.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs and education assistance.
• Free development courses.
• CVS store discount and discount programs with partners.
• Paid Time Off (PTO) and paid holidays.