Sr Analyst, Credit and Risk Management - US and Canada

$70,600 - $94,133/Yr

Ingredion - Tulsa, OK

Full-time - Mid Level

Tulsa, OK

Food Manufacturing

About the position

As a Sr. Analyst in Credit and Risk Management at Ingredion, you will be integral to executing the company's Credit, Risk Management, and Collections strategy. Your role will focus on enhancing customer experience through timely credit evaluations while mitigating collection risks. You will manage projects, support team development, and act as a point of escalation for customer issues, ensuring alignment with Ingredion's Customer Experience commitments.

Responsibilities

• Support the Credit and Risk Management team in day-to-day operations.
• Manage all aspects of assigned activities and deadlines.
• Support internal customer inquiries escalated as needed with urgency.
• Help develop the team, especially in technology capabilities and skills.
• Provide training to new employees and system users on Policies, SOPs, and Controls.
• Collaborate with Key Business Partners and report on monthly performance.
• Identify issues and process improvements for management review.
• Minimize Credit Risk by monitoring Customer's credit lines and payment patterns.
• Review daily Orders referred to Credit for approval to improve cash flow and minimize shipping delays.
• Identify accounts with early warnings on deteriorating Credit Risks to minimize potential losses.
• Suggest adjustments to improve data quality and processing efficiency.
• Ensure that all risk mitigating controls are completed and addressed weekly.
• Conduct daily, weekly, and monthly activities to drive compliance to policies.
• Support audits and work with the team on remediations as required.
• Enforce and maintain SOX compliance for policies and procedures.
• Assist with month-end and year-end close activities as needed.
• Manage multiple projects simultaneously, ensuring delivery of targeted results.
• Support the Associate Manager with development of employees in the Credit and Risk Team.
• Help assess training needs and facilitate coaching for team members.
• Promote a talent culture that values superior talent and drives performance.

Requirements

• Bachelor's degree in a business-related field is preferred.
• Strong expertise in Credit, Risk Management, and Collections.
• Minimum of two years of experience in the Customer to Cash value chain.
• Solid business acumen and analytical skills.
• Ability to influence and collaborate across multiple organizational levels.
• Adaptability, prioritization, and time management skills.
• Experience in a Global Shared Services environment is beneficial.
• Proficiency in SAP, Esker, Microsoft Office, and new technologies driving automation.
• Excellent communication and organizational skills.
• Ability to interact with customers and executive-level business partners effectively.

Nice-to-haves

• Experience in a Global Shared Services environment.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with competitive company match
• Annual Incentive Plan or role-specific commission/bonus