Icrossing - Chicago, IL
posted 2 months ago
The Digital Product Architecture Team within the Digital Solutions business unit at iCrossing is an integral part of a cross-functional team dedicated to driving client outcomes. This team leverages iCrossing's strengths across various competencies, from strategy to technical delivery, to ensure that client needs are met effectively. As a Senior Analyst, you will play a pivotal role in clarifying client requirements and aligning them with their long-term goals. You will be embedded within Agile delivery teams, where your responsibilities will include documenting, guiding, and communicating the overall solution to ensure successful project execution. In this role, you will define and document digital transformation journeys, mapping them to pragmatic and executable functional requirements. You will assist in performing maturity assessments and developing strategic roadmaps that help clients establish and achieve their digital objectives. Your ability to bridge key stakeholders will be crucial in enabling experience capabilities, as you work with digital, integration, and data technologies to design and implement innovative customer experience strategies. You will also be responsible for amplifying the voices of customers, employees, and partners to guide the development of practical digital solutions. As a key team member in digital technology and strategy engagements, you will build client relationships, map key technical inputs, and contribute to project delivery and overall program success. Additionally, you will help shape the experience-led growth agenda by using human and market insights to identify future growth opportunities and assist clients in innovating new products, services, and business models.