Comcast - Philadelphia, PA

posted 2 months ago

Full-time - Mid Level
Philadelphia, PA
11-50 employees
Broadcasting and Content Providers

About the position

The Sr. Analyst, Internet Product Strategy and Management role at Comcast is pivotal in driving innovation within the rapidly evolving internet connectivity space. This position is integral to the Internet Product Strategy and Management team, which is dedicated to enhancing Comcast's internet connectivity products to foster a positive customer experience and stimulate business growth. The individual in this role will be responsible for supporting the full product lifecycle of new connectivity products, from strategic planning through to market launch and beyond. This position offers significant exposure and visibility, aligning closely with the company's overarching objectives. In this role, the Sr. Analyst will engage in strategic thinking and will have a direct impact on shaping the company's internet product roadmap. Responsibilities include conducting customer research, building data-driven strategic business cases, evaluating competitive trends, and assessing technological advancements. The analyst will also evaluate pricing and packaging strategies, ensuring that the products meet customer needs and market demands. This is an excellent opportunity for a strategic, collaborative problem-solver who is eager to work on product innovations that will influence the future of Comcast's offerings. The role requires collaboration across various functions, including Technology, Customer Experience, Strategy, Go-to-Market, Marketing, and Sales, to develop winning customer propositions. The analyst will be expected to synthesize customer needs and internal capabilities to define customer value propositions, ensuring that the products resonate with the target audience. The position demands a strong analytical mindset, the ability to work in ambiguous environments, and a commitment to continuous learning and improvement.

Responsibilities

  • Proactively support development of product strategies and business cases to ensure the ability for the team to prioritize product initiatives
  • Collaborate to identify, research, and assess emerging growth opportunities
  • Provide support for C-level presentation materials highlighting actionable recommendations
  • Build financial models and business cases to evaluate strategic scenarios and economic impact
  • Develop an understanding of Comcast's business strategy, existing products, and industry trends
  • Analyze large internal datasets to shape new growth opportunities and product strategies
  • Oversee customer research and competitive analysis to obtain product insights; translate them into actionable recommendations
  • Conduct quantitative and qualitative analysis to determine the product go-to-market strategy utilizing excellent strong analytical skills
  • Support the defining of customer value propositions by synthesizing customer needs and pain points with internal capabilities
  • Foster relationships and serve as a subject matter expert to cross-functional partners across Technology, Customer Experience, Strategy, Go-to-Market, Marketing, Sales, and others
  • Work with product leaders to drive progress in the face of ambiguity or uncertainty
  • Be curious, seek out new knowledge, embracing growth and improvement
  • Consistent exercising of independent judgment and discretion in matters of significance
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
  • Other duties and responsibilities as assigned

Requirements

  • Bachelors Degree or Equivalent
  • Generally requires 5-7 years related experience
  • Excellent team-work and interpersonal skills
  • Strong level of intellectual curiosity, ability to work in ambiguous and dynamic environments
  • Strong product acumen with an obsession over customer needs
  • Ability to conceptualize and develop growth strategies based on data
  • Familiar with consumer broadband technologies and solutions
  • Strong strategic thinker with analytical skills
  • Quick learner, comfortable with nascent technologies and emerging strategies
  • Fluent in MS Office including Word, Excel and strong PowerPoint/Keynote experience

Benefits

  • Array of options for physical, financial, and emotional support
  • Expert guidance and always-on tools personalized to meet individual needs
  • Support for major life milestones and everyday life challenges
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