Sr. Analyst, Internet Product Strategy and Management

Comcast - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

Broadcasting and Content Providers

About the position

The Sr. Analyst, Internet Product Strategy and Management role at Comcast is pivotal in driving innovation and enhancing the company's internet connectivity products. This position is situated within a rapidly evolving and competitive landscape, where the Internet Product Strategy and Management team is dedicated to fostering a positive customer experience while driving business growth. The individual in this role will be instrumental in creating, launching, and managing internet products, gaining significant exposure and visibility as these initiatives align with the company's overarching objectives. In this capacity, the Sr. Analyst will engage in strategic thinking and will have a direct impact on shaping the company's internet product roadmap. The primary responsibility encompasses supporting the full product lifecycle of new connectivity products, from strategy development through to go-to-market launch and beyond. This role requires collaboration across various functions to develop compelling customer propositions and to partner with stakeholders to bring innovative products to fruition. Key activities include conducting customer research, building data-driven strategic business cases, evaluating competitive trends, assessing technological advancements, and analyzing pricing and packaging strategies. This position offers an excellent opportunity for a strategic, collaborative problem-solver eager to contribute to product innovations that enhance customer satisfaction and drive business success.

Responsibilities

• Proactively support development of product strategies and business cases to prioritize product initiatives.
• Collaborate to identify, research, and assess emerging growth opportunities.
• Provide support for C-level presentation materials highlighting actionable recommendations.
• Build financial models and business cases to evaluate strategic scenarios and economic impact.
• Develop an understanding of Comcast's business strategy, existing products, and industry trends.
• Analyze large internal datasets to shape new growth opportunities and product strategies.
• Oversee customer research and competitive analysis to obtain product insights; translate them into actionable recommendations.
• Conduct quantitative and qualitative analysis to determine the product go-to-market strategy utilizing strong analytical skills.
• Support the defining of customer value propositions by synthesizing customer needs and pain points with internal capabilities.
• Foster relationships and serve as a subject matter expert to cross-functional partners across Technology, Customer Experience, Strategy, Go-to-Market, Marketing, Sales, and others.
• Work with product leaders to drive progress in the face of ambiguity or uncertainty.
• Be curious, seek out new knowledge, embracing growth and improvement.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance, with the ability to work nights and weekends as necessary.

Requirements

• Bachelor's Degree or Equivalent.
• Generally requires 5-7 years related experience.
• Excellent teamwork and interpersonal skills.
• Strong level of intellectual curiosity, ability to work in ambiguous and dynamic environments.
• Strong product acumen with an obsession over customer needs.
• Ability to conceptualize and develop growth strategies based on data.
• Familiarity with consumer broadband technologies and solutions.
• Strong strategic thinker with analytical skills.
• Quick learner, comfortable with nascent technologies and emerging strategies.
• Fluent in MS Office including Word, Excel, and strong PowerPoint/Keynote experience.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Tuition reimbursement for further education.
• Employee discounts on products and services.
• Flexible scheduling options.
• Professional development opportunities.