Sr Analyst, IT Marketing Systems

Tractor Supply - Brentwood, TN

Part-time - Mid Level

Brentwood, TN

Merchant Wholesalers, Durable Goods

About the position

The Sr Analyst, IT Marketing Systems is responsible for managing customer relationship management (CRM) and loyalty administration tasks, ensuring that the Marketing Systems applications align with business requirements. This role involves gathering and documenting requirements, supporting application architecture, and collaborating with stakeholders to enhance business processes through innovative solutions.

Responsibilities

• Develop and maintain required reports, interfaces, conversions, enhancements, forms, and workflows.
• Provide support for the Marketing Systems applications landscape and participate in cross-functional activities across IT departments.
• Ensure that the Marketing Systems application architecture evolves to meet changing business requirements.
• Review evolving CRM, PIM, and loyalty technologies, assess potential impacts, and propose enhancements to existing processes.
• Identify and prioritize the implementation of application functionality and business process improvements.

Requirements

• 5 - 8 years of work experience in a relational database environment.
• 1-2 years of project and management experience with measurable results.
• Exposure to Marketing, Enterprise Resource Planning Systems, Data Warehousing, and interfacing of business applications in a retail environment is preferred.
• Bachelor's degree in Computer Science or related field is preferred.

Nice-to-haves

• Ability to build professional relationships and gain buy-in on new solutions.
• Strong knowledge of CRM products and associated developments/trends.
• Strong communication and organizational skills.
• Ability to present solution options, identify bottlenecks, and eliminate risk.
• Strong customer service skills and focus.

Benefits

• Empowerment to manage time for business and personal success.
• Clear path for career growth opportunities.