Lowe's - Mooresville, NC

posted about 2 months ago

Full-time - Mid Level
Mooresville, NC
10,001+ employees
Building Material and Garden Equipment and Supplies Dealers

About the position

The Sr Analyst-Merchandising Operations role is a critical position within the Merchandising Operations team, focusing on advanced consulting and addressing challenges within the assigned line of business. This role encompasses various functional areas, including Vendor/Item Onboarding, Reporting, Operational Services, Product Content, Data Governance, and Tech Enablement. The Sr Analyst will be responsible for interpreting data, conducting higher-level analyses, and telling compelling stories through data insights. They will utilize tools such as Vendor DART and Microsoft data analytics tools to support their analyses and decision-making processes. In addition to analytics, the Sr Analyst will play a key role in building relationships across the organization. This includes promoting cooperation and teamwork, establishing trust and credibility with leaders and team members, and effectively communicating challenges and issues that arise within their area of responsibility. The role also involves delivering internal training, gathering and creating content, and resolving complex issues that may arise. The Sr Analyst will work closely with leaders to identify training and development needs within the functional area and will be responsible for gathering and analyzing data to translate it into actionable insights. They will also focus on process improvement by identifying opportunities and designing solutions to enhance operational efficiency. As a Subject Matter Expert, the Sr Analyst will gather customer data, manage project timelines, and liaise with international partners on complex issues. Furthermore, the role requires a focus on merchandising and vendor engagement, ensuring that strategic partnerships are maintained and that master-level issues are addressed. The Sr Analyst will create usage standards and guidelines to track the quality and applicability of data, test and implement technology solutions, and onboard new users on best practices and system updates. This position is integral to ensuring business alignment and continuity within Lowe's merchandising operations.

Responsibilities

  • Handle interpretation and higher-level analysis of data, utilizing consumer segmentation and Microsoft data analytics tools.
  • Promote cooperation and teamwork while establishing and maintaining trust and credibility with leaders and team members.
  • Address challenges and issues within the area, delivering internal training and creating content.
  • Take on complex issues and help drive resolution.
  • Work with leaders to identify training needs and develop solutions for the functional area.
  • Gather and analyze data to translate it into actionable insights and reporting.
  • Identify opportunities for process improvement and help design solutions.
  • Gather customer data and act as a Subject Matter Expert for integration and overall system issues.
  • Manage project timelines and provide customer feedback on projects.
  • Liaise with international partners on complex issues related to merchandising and vendor engagement.
  • Create usage standards, guidelines, and statements of direction to track data quality and applicability.
  • Test, implement, and support technology solutions to ensure efficiency and business continuity.
  • Onboard and train new users on best practices and system updates for merchandising information systems.

Requirements

  • Bachelor's Degree in Business, Accounting, Finance, Economics, or a related field.
  • 4 years of relevant business experience.
  • Experience in structuring and writing formal documents, developing and delivering group presentations, and project planning.
  • Understanding of performance measures and financial systems and reporting.

Nice-to-haves

  • Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k plan
  • Paid holidays
  • Paid time off
  • Employee discounts
  • Tuition reimbursement
  • Professional development opportunities
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