American Express - New York, NY
posted 2 months ago
As a Senior Analyst in Product Management at American Express, you will play a pivotal role within the Global Strategy & Operations team, specifically in the Sales Enablement, Pricing & Transformation (SPT) group. This team is responsible for analyzing business performance and providing actionable insights to drive growth within Global Commercial Services (GCS). Your primary focus will be on leading project and program efforts for product implementations that enhance the sales process for our 4,000+ colleagues in the field and telephone teams. You will collaborate closely with various departments, including sales, client management, marketing, product development, operations, and compliance, to ensure that our B2B customer-facing organization is equipped with the best tools and strategies to succeed. In this role, you will be tasked with identifying and managing risks associated with product launches, translating product roadmaps into well-defined requirements, and working with design and technology teams to develop and deliver innovative solutions. You will also be responsible for understanding market trends and competitive practices to inform product strategy and ensure that our offerings remain relevant and effective. Your contributions will directly impact the customer experience, as you work to create a seamless sales process that leverages technology, AI, and machine learning. American Express values diversity and inclusion, and as part of Team Amex, you will be recognized for your contributions and leadership. The company is committed to providing a supportive environment where every colleague feels valued and empowered to share in the company's success. This position offers a unique opportunity to shape the future of sales enablement within a global organization, making it a meaningful and impactful role.