Sr Analyst-Prog & Proj Mgmt

Verizon Communications - Ashburn, VA

Full-time - Mid Level

Remote - Ashburn, VA

Telecommunications

About the position

The Project Manager will oversee projects within the Military and Department of Defense (DoD) sectors, ensuring effective communication and collaboration across various teams and stakeholders. This role involves managing project requirements, resolving issues, and driving service improvements while interfacing directly with Federal customers. The Project Manager will be responsible for creating detailed project plans, monitoring Key Performance Indicators (KPIs), and providing status updates to leadership.

Responsibilities

• Manage projects within the Military and Department of Defense (DoD).
• Interface at multiple levels to drive project and program requirements.
• Create agendas for internal and external meetings.
• Lead internal and external status meetings and capture meeting minutes.
• Assign action items to appropriate stakeholders and facilitate technical discussions.
• Create and manage project plans and monitor resource availability.
• Provide written status updates to the Program Manager and executive leadership.
• Monitor Key Performance Indicators (KPIs) and implement action plans as needed.
• Support high visibility strategic project and service implementation.
• Forge cross-functional partnerships to accomplish project goals.
• Craft detailed project plans and present business updates.
• Identify global resource requirements and engage the right personnel.
• Plan for potential issues and adjust to meet objectives.
• Develop, review, and continuously improve processes.
• Drive the project and keep team members on track.
• Ensure service excellence for the customer.

Requirements

• Bachelor's degree or four or more years of direct work experience.
• Working knowledge of local telecommunications networks.
• Managed complex projects involving multiple work streams and stakeholders.
• Demonstrated vendor management experience.
• Strong demonstrated communication skills.
• Experience dealing with key customers at both frontline and management levels.
• Working ability with Microsoft Office applications (Excel, PowerPoint, etc.).
• Motivated and influenced teams to deliver outcomes and results.
• Ability to obtain a government Public Trust clearance.

Nice-to-haves

• A degree in Project Management.
• Three or more years of Project/Program Management experience within the Telecom industry.
• Three or more years of experience creating, monitoring, and implementing business processes.
• Two or more years of experience managing large projects.
• One or more years of experience in direct customer and vendor management.
• CAPM or PMP Certification: current or willingness to obtain within 6 months of start date.
• Information Technology Infrastructure Library (ITIL) v3.
• Knowledge of Verizon's Ordering Systems and Architecture, specifically related to Federal Government accounts.
• Experience with Verizon's transport and its relation to products and services offered to customers.

Benefits

• Hybrid work environment with defined work location and remote work options.
• Minimum eight assigned office days per month.
• Equal Employment Opportunity policies promoting diversity and inclusion.