Sr. Application Development and Support Engineer - Workday

The Nature Conservancy - Charleston, WV

Full-time

Charleston, WV

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Sr. Application Development and Support Engineer for Workday at The Nature Conservancy is responsible for designing, developing, and maintaining complex technology systems and solutions. This role involves acting as a technical lead on application maintenance projects, translating business requirements into technical solutions, and providing support for business applications. The engineer will also lead the design and implementation of Workday Extend applications and custom development projects, ensuring scalable and efficient integration patterns across applications.

Responsibilities

• Design and develop new, complex technology systems and solutions according to system requirements following TNC methodology and development best practices.
• Act as technical lead on technology application maintenance projects related to application upgrades, conversions, and modifications.
• Work with internal teams to understand business requirements and translate them into technical solutions, develop project plans, provide realistic estimations and technical expertise to team members.
• Assist technical support staff, Business Support Center staff, Project Managers, and users by providing support for business applications, diagnosing complex problems, and implementing corrective actions.
• Document system designs, development processes, and integration specifications to ensure clarity and continuity across teams.
• Lead the design and implementation of Workday Extend applications and custom development projects.
• Develop and implement scalable, reusable integration patterns for Workday to ensure consistency and efficiency across applications.
• Act as a subject matter expert on Workday integration tools, including Workday Studio, EIB, Core Connectors, and custom reports.

Requirements

• Bachelor's degree in computer science or a related field.
• Five years of experience in programming and systems design with 3 years of recent experience in supporting Workday Integrations, Workday Extend, APIs, and reporting.
• Demonstrated experience and knowledge in at least one object-oriented language (Java, Python, JavaScript, or C#).
• Expert knowledge of API concepts (SOAP & REST), XML, XSLT 3.0, JSON, oAuth 2.0, and encryption/secure, including experience designing, developing, and maintaining REST and SOAP APIs for data integrations.
• Proven experience with Workday integration tools such as Workday Studio, Report as a Service, WQL, WWS, Core Connectors, and Enterprise Interface Builder (EIB).
• Experience designing, developing, testing, and maintaining custom applications using Workday Extend platform.
• Experience with application security, including API security models, network security, database, and credentials storage encryption.
• Experience analyzing complex system-wide technical specifications and interfaces, debugging applications programs, and producing effective user and technical documentation.

Nice-to-haves

• Experience designing and implementing secure, scalable Workday integrations for complex business systems.
• Experience with Workday Prism Analytics, Workday Financials, and Workday Strategic Sourcing.
• Experience with agile delivery methodologies and processes, particularly Scrum and Kanban.
• Knowledge and experience with CI/CD, release/configuration management, version control practices, and toolsets such as Jenkins, Ansible, CloudFormation, Bitbucket & Git.
• Experience managing the support and maintenance of several highly complex, large-scaled business critical systems/services in a large, decentralized, global organization.
• Strong time management skills and the ability to prioritize multiple competing demands.
• Strong communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders.
• Certification in Workday Integration or Workday Extend.