NAPA Auto Parts - Grand Rapids, MI

posted 2 months ago

Full-time - Mid Level
Grand Rapids, MI
Motor Vehicle and Parts Dealers

About the position

The Senior Application Engineer plays a crucial role in the technical support of the outside sales team, acting as the primary technical resource. This position is responsible for the design and engineering of electronic control solutions tailored to meet specific customer system requirements. The Senior Application Engineer collaborates closely with outside sales representatives and customers to develop and refine system specifications, ensuring that the solutions provided align with customer needs. This role involves organizing design concepts, developing cost estimates, and preparing proposals that support the sales efforts of the outside team. Additionally, the Senior Application Engineer may serve as a mentor to junior Application Engineers, providing guidance and sharing expertise to enhance the team's overall performance. In this position, the engineer must understand and effectively communicate customer requirements both internally and to factory partners. Training customers and outside sales teams on product technologies is a key responsibility, as is providing real-time technical support to both the sales team and customers. The Senior Application Engineer is expected to maintain a high level of expertise regarding the technical products offered by factory partners. This includes preparing a detailed scope of work for customer solutions and sizing and designing applications that may involve pneumatic systems, motion control, six-axis robots, and vision systems. The role may also include other duties as assigned, contributing to the overall success of the engineering and sales teams.

Responsibilities

  • Act as the primary technical resource for the outside sales team.
  • Design and engineer electronic control solutions to meet customer requirements.
  • Collaborate with outside sales and customers to develop and refine system specifications.
  • Organize design concepts and develop costing for proposals.
  • Provide technical support to outside sales team and customers in real time.
  • Train customers and outside sales teams on product technologies.
  • Maintain expertise on technical products from factory partners.
  • Prepare a scope of work for customer solutions.
  • Size and design solutions for applications including pneumatic, motion control, six-axis robots, and vision systems.
  • Mentor lower level Application Engineers.

Requirements

  • Bachelor's degree in engineering.
  • 5 to 7 years of related experience.
  • Proficient use of CAD software.
  • Strong communication skills with both technical and non-technical personnel.

Benefits

  • Healthcare coverage options
  • 401(k) plan
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
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