Highmark Health

posted 3 months ago

Full-time - Senior
Remote
Insurance Carriers and Related Activities

About the position

We are seeking a highly skilled and experienced Senior Architect to join our team and lead the design, development, and implementation of innovative solutions leveraging Salesforce Data Cloud, with a specific focus on its use of a Customer Data Platform with Salesforce Marketing Cloud. You will be responsible for architecting and delivering complex data solutions that meet the evolving needs of our business, enabling seamless data flow and enhanced marketing capabilities. This role requires a deep understanding of data warehousing, data integration, data governance, and the Salesforce ecosystem, particularly the interplay between Data Cloud and Marketing Cloud. In this position, you will take a lead role in providing strategic consultation to business customers in defining or designing complex business processes, functions, and organizational structures. You will facilitate the development of enterprise business solutions that combine knowledge of particular business processes and issues with general technological options and process facilitation techniques. Your participation in enterprise strategy development will include environmental analysis, opportunity identification, value cases, and business innovation portfolio development. You will also specify and design large or complex systems, solutions, networks, infrastructure elements, or processes. This includes selecting appropriate design standards, methods, and tools, and ensuring their effective application. You will review others' system designs to ensure the selection of appropriate technology, efficient use of resources, and integration of multiple systems and technology. Establishing policy for the selection of complex architecture components and evaluating major design options will be part of your responsibilities. Additionally, you will use appropriate tools to contribute to the development of complex architectures, produce detailed component requirements, and provide advice on technical aspects of system development and integration. You will identify, propose, initiate, and lead significant improvement programs, ensuring the resolution of various complex architecture and business problems. Your role will require effective communication with all levels of the organization, managing expectations of customers, partners, and management, and participating in customer walkthroughs and plans. As a Senior Architect, you will maintain an in-depth knowledge of specific technical aspects in your area of expertise and provide expert advice regarding their application. You will also take a lead role in providing leadership and mentoring in the areas of expertise and architecture to peers, developers, management, and business users, ensuring consistency with the organization's strategic direction.

Responsibilities

  • Lead the design, development, and implementation of solutions leveraging Salesforce Data Cloud and Marketing Cloud.
  • Provide strategic consultation to business customers in defining complex business processes and organizational structures.
  • Facilitate the development of enterprise business solutions that combine business process knowledge with technological options.
  • Participate in enterprise strategy development, including environmental analysis and opportunity identification.
  • Specify and design complex systems, solutions, networks, and processes, ensuring effective application of design standards.
  • Review system designs to ensure appropriate technology selection and resource efficiency.
  • Establish policies for the selection of complex architecture components and evaluate major design options.
  • Use tools to contribute to the development of complex architectures and produce detailed component requirements.
  • Provide technical advice on system development and integration processes.
  • Identify and lead significant improvement programs, ensuring resolution of complex architecture and business problems.
  • Communicate effectively with all levels of the organization and manage customer expectations.
  • Mentor and guide junior team members in technical growth and development.

Requirements

  • Bachelor's Degree in Information Technology, Computer Science, or closely related discipline.
  • 5 years in an IT discipline.
  • 5 years in a Business discipline.
  • Deep understanding of Salesforce Data Cloud architecture and its integration with Marketing Cloud.
  • Proficiency in data warehousing concepts, including data modeling and ETL processes.
  • Experience with data integration tools and technologies, such as Informatica or MuleSoft.
  • Strong understanding of data security and compliance best practices related to Marketing Cloud data usage.
  • Excellent communication and interpersonal skills.

Nice-to-haves

  • Master's Degree in a related field.
  • Salesforce certifications related to Data Cloud or Marketing Cloud.
  • Experience with data visualization tools like Tableau or Power BI.
  • Experience with Agile methodologies and DevOps practices.
  • Certified Data Cloud Consultant or Certified Salesforce Data Architect.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
  • Tuition reimbursement
  • Employee discount programs
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