Shapell Properties - Los Angeles, CA

posted 5 months ago

Full-time - Mid Level
Los Angeles, CA
Real Estate

About the position

We have a fantastic opportunity for an experienced and energetic Sr. Assistant Community Manager for our multi-family community in Porter Ranch, CA. The ideal candidate will be highly experienced in leasing and must be able to provide world-class customer service. This role requires the ability to generate excitement for our new property, demonstrating creativity, and creating rapport while bringing together diverse individuals and families to create a new and unique community. Responsibilities include managing payables and receivables, preparing accurate and timely reports, and working with other team members to provide superior customer service to both current and prospective residents. The Sr. Assistant Community Manager will maintain resident records and files, including deposits, rent increases, late payments, collections, evictions, and tenant move-ins and move-outs. Additionally, this position involves assisting and training leasing staff as needed and ensuring regulatory compliance requirements as they relate to fair housing standards.

Responsibilities

  • Manage payables and receivables for the community.
  • Prepare accurate and timely reports.
  • Work with team members to provide superior customer service to current and prospective residents.
  • Maintain resident records and files, including deposits, rent increases, late payments, collections, evictions, and tenant move-ins and move-outs.
  • Assist and train leasing staff as needed.
  • Ensure regulatory compliance requirements related to fair housing standards.

Requirements

  • Three years' experience as an Assistant Community Manager of 200+ units.
  • Experience in leasing.
  • Effective problem-solving skills.
  • Strong verbal and written communication skills.
  • Must possess time management skills and be detail-oriented.
  • Ability to work independently.
  • Experience in Yardi, CRM, Rent Café, Word, and Excel.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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