Capital One - Richmond, VA
posted 6 days ago
As a Senior Risk Specialist within the Customer Resiliency Risk Events team, you will engage with a team of risk managers and product/process owners to enhance business efficiency and customer experience. Your role involves diagnosing issues, modifying processes, and executing improvements to prevent future problems while ensuring customer satisfaction. You will collaborate with leaders to improve Capital One's risk profile and educate stakeholders on process health and performance.