Sr Associate, Product Management - Card Servicing Intelligence

$114,700 - $130,900/Yr

Capital One - Richmond, VA

Full-time - Entry Level

Richmond, VA

Credit Intermediation and Related Activities

About the position

The Sr Associate, Product Management - Card Servicing Intelligence role at Capital One focuses on leveraging machine learning solutions to enhance customer experiences in the financial services industry. The position involves collaborating with data scientists and engineers to develop and deploy models that align business results with positive customer outcomes. The role emphasizes human-centered design, business focus, and technology-driven solutions, while also fostering transformational leadership within the product management team.

Responsibilities

• Collaborate with data scientists and engineers to develop and deploy machine learning models.
• Build comprehensive acceptance criteria and identify research needs for future feature design.
• Break down business epics into features and user stories to drive towards a Minimal Viable Product (MVP).
• Own and prioritize feature development roadmaps, ensuring risk management processes are followed.
• Conduct research and develop features utilizing new and evolving technology in an agile environment.
• Articulate a succinct product roadmap to deliver business value and share with stakeholders.

Requirements

• Bachelor's degree or military experience.
• At least 1 year of product management experience or experience in product design, agile delivery, business analysis, data science, or software engineering.

Nice-to-haves

• Bachelor's degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer-facing digital products.
• 1+ years of experience working on core product platforms powering digital experiences.
• 1+ years working with cross-functional teams as a product owner in an agile development process.

Benefits

• Comprehensive health insurance coverage.
• Financial benefits including performance-based incentives and bonuses.
• Support for total well-being through various financial and health benefits.