Sr. Associate, System Administration (Windows)

L3Harris Technologies - Greenville, TX

Full-time - Mid Level

Greenville, TX

Computer and Electronic Product Manufacturing

About the position

The Senior Associate, System Administration (Windows) plays a crucial role in maintaining the technological infrastructure of the organization. This position involves providing versatile support across various levels, from server management to desktop support, ensuring the seamless operation of systems. The ideal candidate will have a strong understanding of Windows servers, desktop systems, and basic networking, along with the ability to monitor system performance and deliver Level 2 support for complex issues.

Responsibilities

• Manage and maintain Windows in a multi-site environment.
• Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.
• Provide Level 2 support for incidents and problems in server infrastructure.
• Create, change, and delete user accounts per request.
• Configure/add new services as necessary.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Repair and recover from hardware or software failures.
• Coordinate and communicate with impacted constituencies.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization.
• Develop and maintain installation and configuration procedures.
• Review system and application logs.
• Verify completion of scheduled jobs such as backups.
• Conduct periodic performance reporting to support capacity planning.
• Perform regular security monitoring to identify any possible issues.
• Troubleshoot security issues and perform root cause analysis.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree and a minimum of 2 years of prior related experience or 2 years post-Secondary/ associate's degree and a minimum of 6 years of prior related experience.
• Graduate Degree or equivalent with 0 to 2 years of prior related experience.
• In lieu of a degree, minimum of 6 years of prior related experience.
• Active Security Clearance.
• Current CompTIA Security+ certification.
• Ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills.
• Strong experience with Windows server environments.
• Experience working with Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtual machines (Hyper-V and VMWare).
• Understanding of SCCM/MECM.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
• Knowledge of Security Standards and Frameworks such as NIST, ISO 27001.
• Familiarity with scripting languages such as Bash, CMD, and Python.
• Familiarity with PowerShell, PSADE 3 and 4.
• Experienced troubleshooting desktop hardware and end user issues.
• Strong organizational and time management skills.
• Ability to work independently as well as part of a team.

Nice-to-haves

• Relevant certifications (e.g., Microsoft Certified Systems Administrator (MCSA), CompTIA Server+, Red Hat Certified System Administrator (RHCSA)) are a plus.
• Demonstrated self-starter - efficient in achieving goals and proactive in pursuing subsequent tasks.
• Experience in managing security projects, including timelines, resources, and stakeholder expectations.
• Capability to coordinate with multiple departments to ensure security throughout the system lifecycle.
• Maintain a positive relationship with customers on a day-to-day basis.