Sr Bank Teller - Weekends Off!

$35,402 - $59,010/Yr

Pacific Premier Bank - Clyde Hill, WA

Full-time - Entry Level

Clyde Hill, WA

Credit Intermediation and Related Activities

About the position

As a Sr Bank Teller at Pacific Premier Bank, you will play a crucial role in delivering exceptional customer experiences and representing the bank's brand and culture. Your primary responsibilities will include processing transactions, maintaining cash drawers, and providing customer service while adhering to the bank's Client Service Standards. This position is essential for building long-lasting relationships with clients and ensuring their needs are met effectively.

Responsibilities

• Ensures a high level of delivery in line with the Bank's Client Service Standards (emails/phone/communication).
• Process deposits, withdrawals, check cashing, and other Bank Transactions including night deposit, courier and ATM deposits within assigned limits serving as the first line of defense from a risk management perspective.
• Balance and maintain cash drawer in accordance with branch performance standards.
• Proactively respond to incoming calls and serves as a customer advocate in researching and resolving errors and answering questions.
• Develop and maintain knowledge of and adhere to all regulatory, compliance, banking policies and procedures applicable to this position.
• Performs account maintenance in accordance with establish bank policies and procedures.
• Responsible for reviewing and verifying daily reports assigned by Branch Management (closing notes).
• Open consumer and business accounts in accordance with established bank policies and procedures.
• Has strong knowledge of the various bank deposit products and services in order to make recommendations and referrals based on customer's needs.
• Uncover cross-sell opportunities internally and with partners through needs-based conversations.
• Meet assigned goals as assigned by branch management.
• Create basic leads list for other internal partners.
• Other duties as assigned.

Requirements

• 6+ months banking experience including Bank Teller and Customer Service required.
• Able to work from our Vancouver branch Monday - Friday from 8:00AM - 4:30PM.
• Sales experience a plus.

Benefits

• Medical benefits
• Business line incentive ranging from 0% - 20% of the base salary offered.