Sr. Benefits Operations Analyst

Aspen Dental - Albany, NY

Full-time - Mid Level

Albany, NY

10,001+ employees

Ambulatory Health Care Services

About the position

The Senior Benefits Operations Analyst at Aspen Dental plays a crucial role in managing and overseeing the company's benefits programs. This position involves providing advanced analytical support, ensuring compliance with regulatory requirements, and leading projects while mentoring junior team members. The analyst collaborates with various stakeholders to drive process improvements and enhance the overall employee experience in benefits administration.

Responsibilities

• Provide leadership, guidance, and mentorship to junior analysts and team members.
• Spearhead complex benefits-related projects, including open enrollment planning and system integrations.
• Identify, recommend, and implement process improvements in benefits administration workflows.
• Conduct in-depth analysis of datasets related to benefits enrollment, cost, utilization, and compliance.
• Ensure compliance with federal, state, and local regulations and oversee the preparation of regulatory reports.
• Collaborate with external vendors to resolve escalated issues and negotiate service-level agreements.
• Oversee the administration of the company's benefits programs, ensuring smooth operation and employee satisfaction.
• Partner with HR, Payroll, and other departments to ensure seamless integration of benefits programs.
• Draft, review, and manage employee communications related to benefits changes and compliance updates.

Requirements

• Bachelor's degree in human resources, Business Administration, or a related field.
• 3+ years of experience in benefits operations or a related field, with at least 1 year in a senior or lead role preferred.
• Advanced proficiency in Excel for data analysis and reporting, and experience with HRIS systems, especially Workday.
• Strong understanding of benefits regulations, including ACA, HIPAA, and COBRA.
• Proven project management capabilities, with a track record of successfully leading complex initiatives.
• Exceptional attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Excellent written and verbal communication skills, with experience presenting to senior leadership.