Sr. Broker Account Manager

$80,000 - $85,000/Yr

Alignment Healthcare - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Professional, Scientific, and Technical Services

About the position

The Sr. Broker Account Manager at Alignment Healthcare USA, LLC is responsible for driving sales and growth within the broker channel. This role involves overseeing all channel activities, including sales production, recruitment, training, and sales strategy, while ensuring compliance with CMS guidelines. The position requires building and maintaining relationships with brokers and agents, managing training programs, and supporting broker inquiries to enhance sales performance.

Responsibilities

• Increase sales and meet or exceed sales expectations through existing active relationships.
• Build new selling relationships in existing and expansion markets to grow the broker sales channel.
• Manage provider relationships and assign agents to partner with Medical Groups/IPA's for growth.
• Oversee agent sales and product training, including webinars and refresher trainings.
• Assist with broker support channels, including customer service calls and email inquiries.
• Communicate monthly and ad-hoc with external agents and agencies.
• Oversee interactions with external agents, including commissions, discrepancies, and enrollment kit fulfillment.
• Monitor quarterly agent and agency production requirements.
• Ensure compliance with all sales and enrollment processes and events as per CMS guidelines.
• Lead, motivate, coach, and manage direct agents to meet performance goals.
• Provide broker feedback regarding the competitive landscape.

Requirements

• Minimum of 8 years of sales management and/or marketing strategy experience in the health insurance industry.
• Experience working closely with independent distribution systems and their brokers/agents.
• Knowledge of Medicare Advantage and/or Medicare Supplement industry is a plus.
• Strong understanding of CMS Marketing Guidelines.
• Bachelor's degree preferred.
• Current and active life insurance license within respective selling state is preferred.
• Bilingual in Spanish is highly preferred.
• Excellent public speaking and presentation skills.
• Exceptional computer skills (Word, Excel, PowerPoint).

Nice-to-haves

• Experience in the Medicare insurance sector.
• Strong organizational skills and detail-oriented approach.
• Ability to innovate and lead effectively.

Benefits

• Competitive salary range of $80,000 - $85,000 annually.