Sr. Business Analyst

It Concepts - Woodlawn, MD

Full-time - Mid Level

Remote - Woodlawn, MD

Professional, Scientific, and Technical Services

About the position

The Sr. Business Analyst at IT Concepts will support the Social Security Administration by driving process improvements and enhancing operational efficiency. This role involves engaging with stakeholders to identify business requirements, creating essential documentation, leading user acceptance testing, and analyzing data to support strategic decision-making. The candidate will utilize both Agile and Waterfall methodologies to navigate projects successfully, contributing to meaningful data-driven solutions.

Responsibilities

• Meet with stakeholders to identify business requirements
• Create supporting documentation, such as training schedules and documents, communication documents, process documentation, and user acceptance testing documentation
• Analyze and document management information requirements
• Organize and track meeting minutes and action items
• Assess existing business processes and workflows to recommend enhancements and automation opportunities
• Lead user acceptance testing
• Anticipate problems and work to mitigate any anticipated cost, schedule, quality, or timeliness impacts to projects
• Communicate with internal and external workgroups related to project activities
• Assist in developing business process documents and other Systems Development Life Cycle (SDLC) artifacts
• Maintain project, problem reporting, workgroup, or other group mailboxes
• Perform research to gather and analyze data and information necessary to understand and describe various business processes; identify issues or problems; and assist with solutions and recommendations
• Review technical and business process documents and provide substantive comments
• Develop, compile, and analyze strategic planning data from multiple sources to support decision-making
• Perform data analysis, measurement reporting, and statistical analysis

Requirements

• Minimum of 5 years of experience in related field
• Bachelor's degree from an accredited institution (preferred)
• Experience developing business process flows
• Experience creating supporting documentation, such as training schedules and documents, communication documents, process documentation, and user acceptance testing documentation
• Experience with user acceptance testing
• Experience analyzing and documenting management information requirements
• Experience organizing and tracking meeting minutes and action items
• Experience with Agile best practices
• Experience with grooming user stories
• Experience with technical writing and developing presentations
• Experience anticipating problems and working to mitigate any anticipated cost, schedule, quality, or timeliness impacts to projects
• Experience in developing and deploying complex IT systems
• Experience developing briefings for Senior Leaders
• Knowledge of different types of IT solutions available in the market and ability to map them to solve business problems
• Experience presenting to and working with all levels of management
• Excellent verbal and written communication skills
• Experience interfacing directly with clients

Nice-to-haves

• Experience using VersionOne and Jira
• Experience in fraud scheme studies and evaluating federal program integrity activities

Benefits

• Competitive benefits package including paid time off
• Healthcare benefits
• Supplemental benefits
• 401k including an employer match
• Discount perks
• Education reimbursement for certifications, degrees, or professional development
• Flexibility for professional growth and networking
• Fun activities - virtual and in-person
• Charity galas/events
• Positive workspace for creativity and innovation