Sr Business Control Specialist-Global Market Operations Risk Lead-Asset Servicing

$62,100 - $103,900/Yr

Disability Solutions - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

About the position

The position at Bank of America is focused on driving and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). The role involves providing analytical and administrative support to ensure adherence to enterprise-wide standards, monitoring and testing controls, and implementing quality assurance processes to enhance operational effectiveness.

Responsibilities

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness.
• Performs QA activities including executing on controls, managing cases, and reporting results.
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.

Requirements

• 5+ years of risk management and/or Global Market Operations experience.
• Excellent written and verbal communication skills, with the ability to tailor messaging to senior management.
• Ability to understand, analyze, and explain complex workflows.
• Self-starter who can work independently with little guidance or direction.
• Ability to meet tight deadlines while working in a flexible environment.
• Attention to laws, rules, and regulations.
• High technical expertise in MS Office platforms.

Nice-to-haves

• Audit, Global Markets, and/or Finance/Accounting experience.
• Project management experience.
• Ability to analyze, comprehend, and document complex processes.
• Highly analytical - able to work with large data sets and workflows.

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees
• Discretionary incentive eligibility based on performance