RingCentral - Belmont, CA
posted 4 months ago
RingCentral is seeking a highly motivated and detail-oriented Sr. Business Operations Analyst to join our team. This role presents an excellent opportunity for individuals looking to advance their careers in business operations, particularly in process optimization and data analysis. The successful candidate will play a key role in enhancing our business processes, ensuring operational efficiency, analyzing data to drive decision-making, and supporting various operational initiatives. As an individual contributor, you will have a direct impact on the success of the business segment, helping teams build deeper relationships with customers and delivering the expertise they demand. In this position, you will be responsible for driving operational excellence and efficiency across the business segment. Your primary focus will be on partnering with business analytics counterparts to develop and maintain comprehensive reporting and dashboards that track key performance metrics, sales pipeline, and revenue. You will leverage data-driven insights to identify opportunities for process improvements and operational efficiencies, collaborating with teams across the business to provide data-backed recommendations that inform strategic decision-making. Additionally, you will assist in managing the sales forecasting process, analyzing trends and variances to provide accurate and timely projections. Collaborating with GTM Analytics and Finance, you will ensure accurate revenue recognition and reporting, addressing any operational roadblocks that may impact the sales and customer care teams' ability to close deals and progress the pipeline. Streamlining and standardizing business operations processes will be crucial to driving consistency and scalability, and you will implement tools and technologies to automate repetitive tasks and improve productivity. Documenting and socializing best practices will enable the broader team to benefit from your insights and expertise.