SR. BUSINESS OPERATIONS MANAGER, CONSUMER OPERATIONS & PLANNING

$102,400 - $184,600/Yr

T-Mobile US - Bellevue, WA

Part-time - Senior

Bellevue, WA

Telecommunications

About the position

The Senior Business Operations Manager at T-Mobile is a key role focused on enhancing Customer Experience by overseeing and executing strategic initiatives across the Consumer Group and HQ. This position acts as a vital link between top management and operational teams, ensuring effective project management and collaboration among various functions within the organization.

Responsibilities

• Drive business planning and operational management for the Customer Experience organization.
• Serve as a proxy for the Consumer Group in critical business meetings/projects, ensuring flawless operational execution.
• Coordinate effectively between all Consumer back-office functions, fostering a collaborative work environment.
• Accountable for monitoring top-priority projects, keeping leadership informed of matters requiring immediate attention.
• Take on additional duties and projects as assigned by business management.

Requirements

• Bachelor's Degree in a related field (Required)
• More than 10 years of Supply Chain/Planning experience (Required)
• More than 10 years of experience in fulfillment, inventory planning, and demand planning; telecom experience preferred (Preferred)
• Solid background and experience leading large projects and executive-level programs and presentations (Preferred)
• Inventory Management (Required)
• Communication (Required)
• Project Management (Required)
• Process Management (Required)
• Proficiency in Microsoft Excel and PowerPoint (Required)

Nice-to-haves

• Telecom experience (Preferred)
• Experience leading large projects and executive-level programs and presentations (Preferred)

Benefits

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care