James Hardie - Chicago, IL
posted 4 months ago
James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. The company has pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. As a high-performance organization, James Hardie is committed to Zero Harm and employs a diverse workforce of over 3,000 employees across North America. The Global SAP, IBP Lead will be a core member of the SCM IT Team, working closely with the SCM business organization to drive continuous improvement through business partnerships. This role involves developing timely and innovative sustainable 'end to end' solutions, collaborating with other SAP functional and development teams to design, develop, test, and implement appropriate configurations within SAP ECC PP, SAP APO, and SAP IBP to meet business requirements in the manufacturing area. The SAP SrBA will work with key business users to gather business requirements, design and develop solutions, create blueprints, functional specs, and perform unit/integration testing. They will be responsible for the successful global template technical solution implementation, ensuring full value realization across all Supply Chain planning functions at James Hardie. This includes developing technical designs, solutions, and configurations in SAP for global projects, leading design sessions among business, IS stakeholders/leaders, and SMEs, and driving integration while eliminating gaps. The role also involves partnering with business stakeholders to identify opportunities to optimize existing processes and technology, supporting stakeholders in developing ROI and business cases for project reviews, and creating training and process documentation for new functionality and projects. In addition to enhancements and project support, the SAP SrBA will provide ongoing business support for applications in the Supply Chain planning area. This includes analyzing problem tickets through root cause analysis, updating configurations as needed, coordinating support escalations, and ensuring adherence to IS Helpdesk SLAs and metrics. The position requires familiarity with existing SAP designs and enhancements, as well as 3rd party applications, and involves interfacing with internal/external auditors during SOX audits. The responsibilities outlined are not exhaustive, and other duties may be assigned as necessary.