Sr. Business Systems Analyst

$83,090 - $154,310/Yr

Warnermedia - Burbank, CA

posted 4 months ago

Full-time - Mid Level
Burbank, CA
Professional, Scientific, and Technical Services

About the position

The Sr. Business System Analyst position at Warner Bros. Discovery is a pivotal role that collaborates closely with the Product Manager, Solution Architect, and end users to ensure the successful delivery of Consumer Product applications. This position is integral to aligning business needs with the overarching business and technology strategic vision. The analyst will develop and maintain a deep understanding of the Monetization & Studio Tech application portfolio, which encompasses Consumer Products, DC Comics, and WB Games. This involves working collaboratively with various team members to grasp product roadmaps, from the initial requirements gathering and design phases through to the development cycles. A significant aspect of this role is to understand the release schedule and coordinate change management activities that align with the technology roadmap. The analyst will partner with the Change Management Lead and Training Leads to define and execute effective change management and training plans, ensuring that information is effectively communicated to stakeholders throughout the project lifecycle. Additionally, the role includes developing and deploying user adoption and training initiatives to support changes related to technology implementations. Documentation is another critical responsibility, where the analyst will be tasked with creating change management, testing, and training plans, along with all associated deliverables. The goal is to create best-in-class templates that can be utilized by Product Teams, including Product Managers and Business Analysts, across various technology initiatives. This position requires a blend of analytical skills, organizational capabilities, and a strong focus on user experience to ensure successful technology adoption and project outcomes.

Responsibilities

  • Develop and maintain deep domain expertise of the Monetization & Studio Tech application portfolio for Consumer Products, DC Comics, and WB Games.
  • Collaborate with team members to understand product roadmaps from requirements gathering and design through development cycles.
  • Understand the release schedule to help coordinate change management activities that align with the technology roadmap.
  • Work with Change Management Lead & Training Leads to define and execute change management and training plans.
  • Develop and deploy user adoption/training initiatives to support change related to technology implementations.
  • Create change management, testing, and training plans as well as all associated deliverables.
  • Create best-in-class templates for Product Teams across multiple technology initiatives.

Requirements

  • Bachelor's degree and 4+ years of relevant experience.
  • Strong customer service, problem solving, organizational and conflict management skills.
  • Ability to exercise mature judgment and make independent decisions in accordance with established policies, rules, and procedures.
  • Excellent organizational skills and proven ability to learn new business processes and systems quickly.
  • Ability to explain system functionality to end users and provide input in documenting requirements.
  • Experience with OCM models, tools, and frameworks to support improved organizational adoption of new technology enabled business processes.
  • Attention to detail and thoroughness in performing work.

Nice-to-haves

  • Media & Entertainment Experience
  • Consumer Product Interactive Entertainment or Publishing Operations experience.

Benefits

  • Health insurance coverage
  • Employee wellness program
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays
  • Sick time
  • Vacation
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