Sr. Channel Enablement Manager San Mateo, CA United States

$180,000 - $210,000/Yr

Verkada - San Mateo, CA

Full-time - Mid Level

San Mateo, CA

1,001-5,000 employees

Publishing Industries

About the position

As a Senior Channel Enablement Program Manager at Verkada, you will play a pivotal role in spearheading the development, execution, and communication of the business impact of ongoing learning initiatives across our channel partners. Your primary responsibility will be to design and execute program and process frameworks that exhibit repeatability and scalability within the business, aligning with the broader objectives of our Channel function. You will strategically establish, oversee, and expand learning and competency development programs that enhance the business processes of our channel partners and improve how our internal team interacts with the channel. Collaboration will be key in this role, as you will work closely with our Instructional Designer and Enablement leads to craft instructional content and manage our partner portal. You will forge strong partnerships with sales leadership and channel business partners to identify and prioritize enhancements for ongoing programs, including tiering and VCE. Regular reporting on the performance of channel enablement programs will be essential, as you will communicate business impact through quarterly business reviews. In addition to program management responsibilities, you will balance strategic planning and execution. You will receive and scope Tier 1 requests with requesters and stakeholders to fully understand the request and its impact on teams, developing a comprehensive project plan that includes pre-launch, launch, and post-launch components. As the main driver for NPI Channel Enablement, you will ensure that the channel perspective is represented in larger New Product or Process introductions throughout the year. Your role will also involve managing and tactically executing all elements of a program, including training and asset creation, scheduling, documentation, cross-collaboration, and timeline management. You will facilitate live and/or virtual training and information sessions as needed, ensuring that all stakeholders are well-informed and engaged.

Responsibilities

• Spearhead the development, execution, and communication of ongoing learning initiatives across channel partners.
• Design and execute program and process frameworks that exhibit repeatability and scalability within the business.
• Establish, oversee, and expand learning and competency development programs for channel partners.
• Collaborate with Instructional Designer and Enablement leads to craft instructional content and manage the partner portal.
• Forge partnerships with sales leadership and channel business partners to prioritize enhancements for ongoing programs.
• Report on the performance of channel enablement programs and communicate business impact through quarterly business reviews.
• Balance program management responsibilities with strategic planning.
• Scope Tier 1 requests with stakeholders to develop comprehensive project plans.
• Drive NPI Channel Enablement from a resource balancing perspective.
• Manage and execute all elements of a program, including training, scheduling, and documentation.
• Facilitate live and/or virtual training and information sessions as needed.

Requirements

• 5+ years of experience in Sales Enablement, Channel Operations, or Project Management with channel partners as a main stakeholder.
• Comfortable in a highly visible, cross-departmental role, engaging frequently with leadership.
• Highly organized and efficient, able to manage multiple programs or projects simultaneously.
• Ability to see and plan for the larger strategic vision while executing tactical pieces.
• Capable of handling stressful and fast-changing situations.
• Strong verbal and written communication skills, able to set priorities and agendas for meetings.
• Self-motivated and able to work autonomously while communicating with remote teams.
• Program/Project Management experience and/or certifications preferred.

Nice-to-haves

• Experience with instructional design or content creation.
• Familiarity with cloud-based security solutions.
• Knowledge of sales processes and channel partner dynamics.

Benefits

• Competitive salary range of $180,000 - $210,000 USD.
• Sales incentives and discretionary bonuses.
• Equity in the company in the form of Restricted Stock Units (RSUs).
• Comprehensive health insurance coverage.
• Flexible work hours and remote work options.