Sr. Child Support Business Analyst

$89,032 - $140,000/Yr

NTT DATA - Baton Rouge, LA

Full-time - Mid Level

Baton Rouge, LA

Professional, Scientific, and Technical Services

About the position

The Senior Child Support Business Analyst (Sr. BA) will be part of the Enterprise Program/Project Management Office (EPMO) at NTT DATA Services. This role involves collaborating with a team to provide EPMO services for a Human Services agency, focusing on establishing a governance portfolio foundational structure. The Sr. BA will support the analysis, planning, design, implementation, and evaluation of key projects to help the client achieve their organizational goals.

Responsibilities

• Assist in defining, developing, monitoring and enforcing the State's PPMO processes, governance, standards, SDLC processes and procedures
• Lead business requirements sessions and various program related meetings to determine functionality to be incorporated into the new system or PPMO structure
• Document business requirements, ensure testability and create traceability matrix
• Support the project's business activities for compliance tracking and monitoring
• Support the State and PMO Managers in reporting and communications of federal compliance activities
• Participate in strategic planning assessments, business policy and rule research and analysis
• Once PPMO established, lead business efforts for IT projects including but not limited to activities such as business requirements management, agile team participation, business documentation review/assessment, federal assessment reviews, testing, and implementation
• Analyze client requirements and design solutions ensuring client objectives are met
• Conduct APD activities and financial budget activities
• Assist with development of organizational change management processes and documents
• Provide procurement and vendor management support
• Provide in-depth evaluation of complex business process, system process, and industry standards
• Review project deliverables for accuracy and quality
• Provide input on project and requirement metrics
• Partner with various stakeholders to complete business documentation needs
• Leverage knowledge of state and federal policy and apply it when appropriate
• Assist with test case/user story creation and other UAT activities
• Assist in the development of roadmaps, graphics and visuals, as needed
• Attend project and status meetings reporting on progress of assignments

Requirements

• Minimum 8 years work experience in Business Analyst role/capacity
• Minimum 4 years' experience with Human Services agencies and programs
• Undergraduate degree or 4 years equivalent combination of education and work experience
• Minimum 4 years' experience with State Child Support and/or Child Welfare Program

Nice-to-haves

• Experience with Federal systems certification and monitoring reviews
• IIBA certification or Agile Certification
• SDLC (Software Development Life Cycle) and ALM experience

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending or health savings account
• Life and AD&D insurance
• Short and long term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match