Sr. Client Manager- Air Freight (West Coast Region)

About the position

The Sr. Client Manager for Air Freight at Maersk Agency USA, Inc. is responsible for managing customer relationships and driving sales growth in the Air Freight sector. This role involves understanding customer needs, providing tailored solutions, and collaborating with various teams to enhance service delivery. The position offers opportunities for professional development in a diverse and fast-paced environment.

Responsibilities

• Manages assigned customers and budget base; pursues and secures new Air Freight business, in line with business objectives
• Identifies customer needs and pain points, and provides value-based solutions
• Builds a good understanding of target customers and the assigned account base
• Communicates significant trends, rate changes and policies to assigned customers
• Researches and understands the market to identify and establish business contacts with potential customers
• Research and analyse global & local industry trends for Air Freight
• Ensures the customer relationship management tool (Salesforce) is updated with all opportunities, and ensures a full sales opportunity funnel, with opportunities at all stages of the sales cycle
• Works closely with local North America Air Freight Product organization to grow Air Freight and revenues
• Works closely with the capacity and campaign manager to formalize commercial plans and ensure maximization of asset utilization

Requirements

• A Bachelor's degree with at least 3 years' work experience in a sales capacity within the International Air Freight industry
• Proficiency in persuasive selling
• Ability to be both persuasive and influential
• Results driven and capable of working under pressure while keeping sight of the strategy
• Proficient in Microsoft Office and industry sales related tools

Benefits

• Health Insurance
• Paid Time Off
• 401k Match