Sr. Client Service & Product Support Specialist - Payroll Processing
ADP•Alpharetta, GA
511d
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About The Position
The Sr. Client Service & Product Support Specialist at ADP is responsible for servicing Wisely Accounts and Distribution clients within Wage Payments in a call center environment. This role focuses on providing support for client day-to-day operations, resolving issues, answering questions, and training users on ADP technology. The specialist plays a crucial role in maintaining ADP's service reputation and ensuring client satisfaction, particularly for clients with 1000-10,000 employees. The position requires strong communication skills and the ability to build rapport with clients while managing a high volume of inquiries.
