ADP - Alpharetta, GA
posted about 1 month ago
The Sr. Client Service & Product Support Specialist at ADP is responsible for servicing Wisely Accounts and Distribution clients within Wage Payments in a call center environment. This role focuses on providing support for client day-to-day operations, resolving issues, answering questions, and training users on ADP technology. The specialist plays a crucial role in maintaining ADP's service reputation and ensuring client satisfaction, particularly for clients with 1000-10,000 employees. The position requires strong communication skills and the ability to build rapport with clients while managing a high volume of inquiries.