Amazon - Herndon, VA

posted 26 days ago

Full-time - Mid Level
Herndon, VA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sr. Cloud Enterprise Engineer (EAE) at AWS National Security is a pivotal role focused on providing technical guidance and advocacy to customers, ensuring they maximize the value of AWS services. This position is not sales-oriented but emphasizes being the principal technical advisor, helping customers adopt and utilize AWS technologies effectively. The EAE will engage with a diverse range of clients, from startups to Fortune 500 companies, and will be responsible for maintaining operational health in their AWS environments while driving strategic discussions with senior leadership.

Responsibilities

  • Craft and execute strategies to drive customer adoption of AWS services.
  • Provide technical guidance and advocacy to customers.
  • Maintain operational health of customers' AWS environments.
  • Engage with senior leadership regarding incidents and risk management.
  • Understand customers' business needs and technical challenges to provide tailored solutions.

Requirements

  • 5+ years of technical engineering experience in Compute, Storage, Networking, Databases, AI/ML, DevOps, Big Data, Security, or Applications Development.
  • Bachelor's Degree in Computer Science, Math, or related discipline, or 5 years of equivalent work experience.
  • Experience as a technical lead in internal enterprise or external customer-facing roles.
  • Current, active US Government Security Clearance of TS/SCI with Polygraph.

Nice-to-haves

  • 7+ years of technical engineering experience in three or more of the specified areas.
  • Experience in Information Technology operations.
  • Strong oral and written communication skills for presenting to decision makers.
  • Experience in a 24x7 operational services or support environment.
  • Familiarity with AWS services and/or other cloud offerings.

Benefits

  • Comprehensive medical coverage
  • 401(k) retirement savings plan
  • Employee stock purchase plan
  • Paid time off and holidays
  • Flexible work hours
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