Sr. Credit Analyst

Auer Steel & Heating Supply Company - Milwaukee, WI

Full-time - Mid Level

Milwaukee, WI

101-250 employees

Merchant Wholesalers, Durable Goods

About the position

The Sr. Credit Analyst at Auer Steel & Heating Supply is responsible for managing the company's credit policies and ensuring compliance while providing high-level customer service. This role involves analyzing credit data, managing accounts receivable, and mitigating risks associated with credit decisions. The ideal candidate will be detail-oriented and organized, contributing to the overall financial health of the company.

Responsibilities

• Provide high level of customer service
• Ensure credit policy compliance
• Manage risks on A/R portfolio as determined by management
• Mitigate bad debt write off loss
• Maintain Daily Sales Outstanding within the industry norm
• Provide in-depth credit analysis on new and existing customers
• Manage and analyze reports within the credit department to identify changes and trends
• Resolve customer complaints and verify transactions through consultation
• Identify delinquent accounts through the review of individual or commercial customer files
• Perform other duties as assigned
• Review legal documentation and ensure proper administrative follow-up of credit decisions
• Administer company credit application process
• Utilize reporting to analyze customer accounts and make educated decisions
• Contribute to process and workflow improvement
• Responsible for record retention and managing customer files
• Cover assigned credit queue workload to ensure compliance to credit policy
• Collection activity on assigned segment of the A/R portfolio
• Ensure onsite credit functionality is covered pursuant to company credit policy, consulting with or escalating to the Credit Manager when necessary
• Provide customer service within A/R, Credit, and collection area
• Resolve billing discrepancies; review and approve adjustments to accounts
• Work with customers (phone or in person) to negotiate arrangements on past due accounts
• Maintain security interest on secured jobs
• Respond to credit inquiries
• Place accounts to law firms when warranted and provide related records
• Prepare audit materials and review DSO
• Handle complex accounts and maintain correct records to assist with payment
• Analyze loan data, including credit bureaus and trade references to ensure credit worthiness
• Prepare spreadsheets, summaries and reports for aid sound credit decisions to management

Requirements

• Minimum of Associate's degree in business-related field required; Bachelor's degree in business-related field preferred or equivalent experience
• Minimum 3 years' experience in Credit
• High degree of professionalism and excellent interpersonal/communication skills
• Excellent negotiation skills
• High degree of initiative
• Experience training employees
• Proficiency in Microsoft Office, particularly Excel; proficiency with Access is a plus
• Experience with Epicor prophet 21 is a plus
• Ability to manage large data sets and analyze results in support of projects
• Demonstrated ability to work with cross-functional departments
• Previous work experience in a wholesale environment is highly desirable

Benefits

• Competitive Pay Based on Experience
• Comprehensive Benefits Package for Full-time Employees
• Flexible Work Schedules - Summer Flex Hours, First Shift, No Weekends
• Paid Time Off - Sick, Vacation, Personal, Jury Duty & Holidays
• Wellness Challenges, Incentives, and Coaching
• Retirement Plan Options w/a Company Match