SR. Customer Service Rep., Student Employment
Yale University•New Haven, CT
438d
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About The Position
The Sr. Customer Service Representative for Student Employment at Yale University serves as the primary source of information for faculty and staff regarding HR and Payroll inquiries. This role involves responding to a high volume of inquiries through various channels, ensuring customer satisfaction while adhering to university policies. The representative will also engage in continuous improvement initiatives and maintain knowledge of processes and technologies relevant to the position.
