Sr. Data Operations Analyst

$110,000 - $120,000/Yr

Alignment Healthcare

Full-time - Mid Level

Remote

Professional, Scientific, and Technical Services

About the position

The Sr. Data Operations Analyst at Alignment Health plays a crucial role in managing and analyzing data to support outreach initiatives and ensure timely and accurate data collection from external vendors. This position is integral to building relationships with internal stakeholders and maintaining operational compliance, ultimately contributing to improved clinical outcomes for seniors. The role emphasizes collaboration, communication, and the ability to manage multiple projects effectively in a fast-paced environment.

Responsibilities

• Collect, analyze and manage data to support outreach initiatives.
• Communicate with provider groups and vendors to obtain accurate data on time.
• Work closely with internal business stakeholders to meet business objectives.
• Create and maintain SOPs for data collection and ingestion processes.
• Monitor day-to-day data operational activities by ensuring compliance with the organization policies.
• Participate in project meetings, providing input to project plans and providing status updates.
• Provide production support as needed (off-hour problem diagnosis and resolution).
• Provide status updates on all assigned tasks to data operations using the service request tracking tools.
• Manage data reconciliations between business partners' data and internal databases.
• Create and maintain a positive, cohesive work environment.

Requirements

• BS in Computer Science, IT or equivalent and/or equivalent experience.
• 4+ years of experience in Data Operations.
• 5+ years of experience with Integration software products and knowledge of Healthcare Industry standards and requirements.
• 5+ years database experience with MS SQL Server.
• 5+ years of experience in the healthcare industry with proven understanding of data terminology.
• Strong analytical, organizational, and communication skills.
• Familiarity with Clinical Transaction sets like HL7 (ADT, CCD, CDA, etc.).
• Additional knowledge of HIPAA 5010 Transaction sets (834, 835, 837, 820, 270, 271, 276 etc.) is favorable.

Nice-to-haves

• Clear understanding & working knowledge of HIPAA protocols.
• Strong appreciation of timeliness and the ability to multitask and accomplish assigned tasks within project timelines.
• Demonstrated ability to build partnerships and maintain cohesive relationships.
• Demonstrated ability to plan, organize, and execute multiple complex projects.
• Ability to effectively present information and respond to questions from groups of managers and customers.
• Excellent human relations and verbal/written communication skills.
• Effective negotiation skills.

Benefits

• Competitive salary range of $110,000 - $120,000 annually.
• Fully remote work environment.
• Opportunities for continuous learning and career growth.