Sr Demand Supply Planner

Intuitive - Sunnyvale, CA

Full-time - Mid Level

Onsite - Sunnyvale, CA

Miscellaneous Manufacturing

About the position

The Sr Demand Supply Planner at Intuitive is responsible for driving demand and supply planning activities for the Service Business Unit. This role involves collaboration with various departments to develop optimal demand and supply plans, ensuring alignment with the company's priorities and supporting new product launches. The planner will utilize analytical skills to manage complex supply chain issues and contribute to continuous improvement initiatives.

Responsibilities

• Interface with Production SIOP Planner, Product Support, Project Management and Service Operations to support New Product Launches with FRU demand to achieve proper service level.
• Maintain and communicate KPI's, project status updates and material availability escalations.
• Develop constrained capacity and material build plan by working with cross functional teams to understand capacity assumptions such as line efficiencies, number of lines and shifts, headcount and material head times/constraints.
• Ability to think through different Demand and Supply scenario planning and understand the impact to inventory projections and E&O exposure.
• Manage and review SOX compliance package for MRP load in multiple plants.
• Drive demand and supply planning/SIOP process to develop best in class demand and supply plan supporting global Service's by facilitating and driving collaborations with Field Service Engineer, Product Support, Quality and Finance team to develop 6 quarter SIOP plan, amends and Long term forecast.
• Use and examine historical shipments, procedure data, product segmentation, risk analysis, RMA rates, and consumption to derive demand plan.
• Responsible to use/create and review weekly operational metrics which enable us to identify plan issues and self correct.
• Plays the role of key liaison to communicate backlog/backorder and allocation/constraint strategies to the cross functional PS/FSE/Logistics teams.
• Collaborate with Field Service Engineering and Product Support to categorize material by commercial criticality, regional demand stocking strategy and planned parts list to support target setting between CSL/FSL for 6 quarters (SIOP).
• Plan and track RMA returns for both FRU and carts to make recommendations for scrap approval.
• Performs weekly regional alignment meeting to include service Logistics, Field Service Engineer Management and Compliance teams to review region specific metric suite.
• Performs planning activities in systems like SAP, R Studio/service planning system and Agile.

Requirements

• Excellent written and verbal communications skills, presentations skills, and ability to interact with associates at all levels of the organization.
• Ability to develop and maintain business partnerships with cross functional departments at all levels, including resolving conflicts, anticipating customer needs, and prioritizing workload and schedules from multiple projects.
• Ability to use analytical and quantitative skills, and statistical techniques to solve complex Supply Chain issues.
• Ability to manage multiple initiatives and work in a matrix environment where priorities change rapidly and tight deadlines exist.
• Understanding of quality and compliance requirements within the medical device manufacturing industry.
• Experience with Advanced Planning Systems highly desirable.
• Experience with ERP systems, Business Intelligence applications and MS Office products, preferably SAP ERP/BI, Tableau, EDW and Agile. Excellent skill set in Excel is a must.
• Experience in a high volume ECO environment dealing with multiple plants in ERP.
• Minimum Bachelor/Master's degree in a related field, or equivalent education and experience.
• Minimum 8 years of experience in demand and supply chain.

Benefits

• Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.