Sr. Digital Products Owner

Saint-Gobain - Malvern, PA

Full-time - Senior

Malvern, PA

Miscellaneous Manufacturing

About the position

As a Sr. Digital Products Owner, you will be part of a highly engaged and cross-industry talented team that champions digital strategy and product road mapping for a suite of complex customer-facing digital experiences. You will represent the interests of our customers both internally and externally to support desired feature functionality as well as the improvements needed for various digital properties. Your role will involve developing strong partnerships, working collaboratively, and communicating constantly with SEO and Google data experts, product and brand managers, web developers, creative agencies, stakeholders, and our executive team to collect and aggregate requirements, define user needs, document user stories, develop product roadmaps and requirements, direct stakeholder alignment, prioritize sprints and backlogs, and coordinate the development of multiple digital products. You will work with stakeholders and development teams to define, prioritize, and refine user stories, acceptance criteria, and product requirements. Serving as a scrum master, business analyst, project manager, and owner, you will lead projects of varying complexity, with responsibility for project budget, quality, and timeliness of project deliverables. You will direct project resources and/or recommend and create internal development procedures and methodologies. Additionally, you will create and communicate weekly sprint recaps and stakeholder communications, constantly documenting, communicating, and collaborating with executives and internal stakeholders to define digital strategy and product roadmaps. Managing the product through the entire development lifecycle, from ideation and planning to launch and iteration, you will foster strong relationships with designers, developers, marketers, and other stakeholders to ensure seamless product development and delivery. Actively gathering user feedback through various methods such as surveys, interviews, and usability testing, you will analyze data to inform product decisions.

Responsibilities

• Develop strong partnerships and work collaboratively with various teams.
• Communicate constantly with SEO and Google data experts, product and brand managers, web developers, and stakeholders.
• Collect and aggregate requirements, define user needs, and document user stories.
• Develop product roadmaps and requirements, direct stakeholder alignment, and prioritize sprints and backlogs.
• Coordinate the development of multiple digital products.
• Define, prioritize, and refine user stories, acceptance criteria, and product requirements with stakeholders and development teams.
• Serve as scrum master, business analyst, project manager, and owner for projects of varying complexity.
• Manage project budget, quality, and timeliness of deliverables.
• Create and communicate weekly sprint recaps and stakeholder communications.
• Document, communicate, and collaborate with executives and internal stakeholders to define digital strategy and product roadmaps.
• Manage the product through the entire development lifecycle, from ideation to launch and iteration.
• Gather user feedback through surveys, interviews, and usability testing to inform product decisions.

Requirements

• Bachelor's degree or relevant experience in the required field.
• 7+ years of digital product management/ownership or complex project management experience with web technologies (e.g., .com, apps, PIM, DAM, Drupal or other CMS').
• Autonomous and excellent relationship manager, problem solver with a proven record of delivering a positive business impact.
• Influential communication skills and ability to work independently, horizontally, and vertically across the organization.
• Expert copywriter capable of creating communications content on behalf of a project team.
• Demonstrated success creating and delivering executive presentations.
• Track record for formulating MVPs and growth plans for new, innovative products based on emerging technologies.
• Experience cultivating strong relationships with web developers, internal stakeholders, and executive leadership team.
• Entrepreneurial business acumen and strategic thinker.
• Strong analytical, critical thinking, planning, and organizing skills.
• Experience with defining and launching high performing digital experiences with large customer adoption.
• Comfortable working with large, disparate data sets and web technologies.
• Proven experience in digital transformation or technical projects, and e-commerce is a strong plus.
• Advanced expertise with Jira, Confluence, Miro, Figma, Microsoft Office Suite, Content Management Systems, Product Information Management (PIM), Data Asset Management (DAM), APIs, and Google Analytics 4.

Benefits

• Excellent healthcare options: Medical, vision, prescription & dental
• Parental leave, paid time-off and Employee Assistance Program
• Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement for continuing education
• Pet Insurance options and prescription discount program for pets
• Employee Recognition Programs
• PerkSpot: Exclusive online discount marketplace
• LiveWell: Rewards for living a healthy lifestyle