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Sr. Director Claim Payment & Presentment Product Lead - Remote
UnitedHealth Group - Minnetonka, MN
posted about 2 months ago
About the position
The Sr. Director Claim Payment & Presentment Product Lead at UnitedHealth Group is a strategic leadership role responsible for overseeing the Claim Payment and Presentment Strategy and Delivery teams. This position plays a critical role in transforming the claims experience by developing and executing a vision for payment capabilities that align with enterprise objectives. The role requires both strategic thinking and hands-on execution to enhance provider and member payment experiences, while managing delivery teams and fostering collaboration across the organization.
Responsibilities
- Develop strategy and maintain UHC roadmap for the claim payment capability.
- Demonstrate thought leadership and establish a strategic vision for Claim Payment and Presentment.
- Participate in and contribute to major strategic initiatives.
- Build and execute the strategy for end-to-end claim post-processing capabilities.
- Lead innovation and next-generation capabilities for payment flexibility.
- Support delivery teams in prioritizing business needs and understanding strategy.
- Foster collaboration and drive execution across matrix teams internally.
- Partner with experience teams to understand provider and member payment-related pain points.
- Use data insights to support initiatives and report on success.
- Anticipate and respond to the evolving marketplace and ensure compliance.
Requirements
- 10+ years of experience in payment business strategy and/or operations.
- 5+ years in strategy development and planning, project management, and transformational change management practices.
- 5+ years of program management experience or managing significant change initiatives.
- 5+ years of experience in Financial Technology (FinTech) or healthcare.
- Experience building effective relationships with leadership and influencing strategy.
Nice-to-haves
- Intermediate or above proficiency with PowerPoint and Excel.
- Demonstrated vision and strategy formulation skills.
- Proven strength in influencing operational partners and stakeholders.
- Excellent interpersonal and communication skills.
- Self-directed and highly accountable professional.
- Solid leader and motivator with coaching and mentoring abilities.
- Strategic leadership skills with a track record of leading multi-faceted teams.
- Financial acumen and experience building business plans.
- Ability to articulate complex strategy into meaningful content.
- Ability to see the big picture and align plans to achieve goals.
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
