Sr Director, Customer Experience
Stride K12•Richmond, VA
474d
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About The Position
Stride is seeking a Senior Director of Customer Experience to enhance sales processes and advocate for customers across the organization. This role involves developing customer engagement strategies, collaborating with various teams, and leveraging customer insights to improve service delivery. The ideal candidate will have extensive experience in customer experience management, particularly in B2C, retail, or e-commerce environments, and will be responsible for leading a team to foster a customer-centric culture.
