Sr. Director, Finance IT
DocuSign - San Francisco, CA
posted 4 months ago
About the position
As the Senior Director of Finance IT at DocuSign, you will serve as the visionary steward of our financial technology landscape, integrating your expertise in finance, technology, and product management to drive transformative change within the organization. This role transcends traditional finance leadership, focusing on shaping the product vision and roadmap for our financial technology platforms. You will leverage cutting-edge IT solutions to achieve our financial objectives, enhance operational efficiency, and cultivate a culture of continuous improvement. Your responsibilities will include orchestrating the development and implementation of robust financial technology solutions, ensuring they align with our broader strategic goals and objectives. Your agile mindset and proactive approach will enable you to adapt swiftly to evolving market dynamics, utilizing emerging technologies to maintain a competitive edge. You will collaborate closely with cross-functional teams and stakeholders, translating business requirements into actionable strategies that champion the delivery of high-impact solutions. Through open communication and a commitment to transparency, you will foster alignment between finance, IT, and product management teams, ensuring cohesive execution of our product vision and holding yourself accountable for the successful realization of our financial technology initiatives. In this role, you will report directly to the Vice President of Business Applications and will be responsible for leading a team of product managers and solution leaders. You will develop and articulate a clear product strategy for our technology products, define and communicate the long-term vision, and ensure alignment with industry trends and customer needs. Your leadership will inspire a culture of collaboration, innovation, and excellence within your team, while also providing mentorship and guidance to help them develop their skills and contribute to the success of our products.
Responsibilities
- Develop and articulate a clear product strategy for our technology products
- Define and communicate the long-term vision, ensuring alignment with industry trends and customer needs
- Lead and inspire an impactful product management team, encouraging a culture of collaboration, innovation, and excellence
- Provide mentorship and guidance to IT product managers, solution leaders, helping them develop their skills and contribute to the success of the products
- Apply deep expertise in SaaS ERP like Oracle and Zuora with experience in large-scale implementations in medium-sized to large companies
- Propose, close, and deliver finance transformation roadmap for technologies and platforms across our Docusign Finance portfolio, partnering with the CFO organization to drive a modernization agenda
- Understand the Docusign Finance business strategy and processes
- Design and develop financial processes, roadmaps, and plans, socialize concepts, and liaison with teams for planning and implementation
- Lead and drive all financial platforms and processes at Docusign
- Collaborate with cross-functional teams to ensure the successful development, launch, and support of products
- Develop and maintain a comprehensive product roadmap outlining key features, enhancements, and releases
- Manage the entire product lifecycle, from ideation to end-of-life, ensuring products meet needs and remain competitive
- Stay abreast of industry trends, market dynamics, and competitive landscape
- Conduct regular market analysis and gather intelligence to inform strategy and positioning
- Engage with partners to understand their needs, difficulties, and feedback related to products
- Drive initiatives to enhance customer satisfaction and loyalty through product improvements and innovative solutions
- Manage complex, multi-disciplinary projects from start to finish and help achieve the intended outcomes
- Develop plans and help the teams stay on track by monitoring and providing ongoing awareness of product status
- Anticipate and break down obstacles that prevent product teams from delivering on outcomes
- Function well in a highly matrixed organization and synthesize direction from multiple sources
Requirements
- 15+ years of related experience in large ERP solutions such as Oracle and Zuora
- 10+ years of leadership roles with a track record of success in strategic planning, designing, and developing IT solutions specializing in Financial workflows
- BA/BS degree in a business, finance or quantitative field
- Experience with a deep functional and technical understanding of Invoice to Cash, Billing Subscriptions, Payments, Tax, treasury, and financial planning ERP modules
- Experience with Oracle ERP platform and products
- Experience working with Agile development methodologies
- Experience with developing and implementing key performance indicators (KPIs) to measure the success and impact of digital initiatives, focusing on tangible and measurable outcomes
Nice-to-haves
- MBA degree
- Foundational knowledge of HRIS systems like Workday and ICIMS
- Strong leadership and team management skills
- Deep understanding of product management concepts and methodologies
- Excellent verbal and written communication skills; proactive and clear communicator and presenter
Benefits
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
