Moderna Therapeutics - Cambridge, MA
posted 3 months ago
As the Sr. Director of HR Operations at Moderna, you will be responsible for leading our global HR operations, encompassing HR service delivery, process documentation and execution, knowledge management, audit and compliance, vendor management, and data and reporting. This role demands the design and implementation of an advanced HR operations strategy to augment the effectiveness, efficiency, and scalability of HR services across the organization. You will drive the transformation and optimization of HR processes and infrastructure through cutting-edge solutions, including the seamless integration of innovative digital and AI technologies. Reporting to the Executive Director, HR Operations, you will lead a globally dispersed team and will play an integral role in fostering a performance-driven, employee-centric culture that is in line with Moderna's growth. The ideal candidate will have robust experience in HR systems, process design, transformation, continuous improvement, and leadership of global operations. You will design and implement a comprehensive global HR operations strategy aligned with Moderna's growth plans, articulating the strategic value of investments in HR Operations. You will build and manage the HR operational infrastructure focusing on scalable, centralized, and decentralized support models to enhance agility and efficiency. Partnering with HR leaders and COEs, you will continuously refine existing HR processes and systems to pinpoint standardization and automation opportunities, tailoring solutions to accommodate local regulations and specificities. In this role, you will lead the HR Operations Tier 1 team and cultivate an environment of innovation, continuous improvement, and collaborative effort. You will develop escalation paths for resolving HR Ops service delivery issues and create metrics-based tools to assess and elevate the performance and value of HR services. Additionally, you will oversee the maintenance of Moderna's HR data foundations and architecture, monitor the HR Ops "Health" Dashboards, and provide timely and accurate data on the quality of HR processes and systems, identifying and resolving issues before they impact the business. You will lead HR Knowledge Management to ensure that global processes, SOPs, guidelines, and policies are documented, structured to optimize and enable AI-driven enhancements and integrations, and manage global HR vendor performance while ensuring compliance and budget adherence. Furthermore, you will partner with Digital teams to evaluate and upgrade the HR technology infrastructure, ensuring it meets the evolving needs of the global organization, and utilize HR metrics and analytics to gauge the success of new technology deployments or enhancements.