Salesforce - San Francisco, CA
posted 27 days ago
Full-time - Senior
San Francisco, CA
Publishing Industries
About the position
The Sr. Director of Product Management for Agentforce Growth and Scale is a strategic leadership role focused on driving the growth and market capture of Salesforce's Agentforce product. This position requires a seasoned product leader with a strong background in AI and CRM, responsible for collaborating with cross-functional teams to enhance product offerings, support sales initiatives, and engage with key customers. The role emphasizes innovation, customer engagement, and the ability to navigate a fast-paced, ambiguous environment while aligning with executive stakeholders.
Responsibilities
- Support Agentforce deals as an AI and CRM business transformation expert.
- Drive Agentforce Annual Contract Value (ACV) growth during pre-sales and post-sales phases.
- Assist sales and customers in identifying unique product differentiators and addressing objections.
- Act as the AI executive sponsor for key accounts.
- Present product vision and strategy to customers.
- Compile customer use case stories.
- Support Agentforce Product Advisory Councils in key regions.
- Train and enable distribution teams through formal enablement and sales play development.
- Collaborate with Product Marketing Management (PMM) teams for content and sales processes.
- Participate in all Agentforce and AI product New Product Introduction (NPI) processes.
- Gather insights and feedback for product innovation from customers and the field.
- Collaborate with AI research teams on incubation opportunities.
- Engage in public speaking at Salesforce and external events.
Requirements
- 15+ years of product management or similar experience.
- Hands-on experience with AI products, including Machine Learning and Generative AI.
- Experience in driving strategic sales engagements.
- Experience in fast-paced startup environments.
- Proven ability to drive scale and implement repeatable process programs.
- Strong organizational and analytical skills with excellent communication abilities.
- Bachelor's degree or equivalent experience, preferably in engineering, computer science, or data science.
Nice-to-haves
- Experience in high-level business discussions.
- Ability to lead with Salesforce values and culture.
- Outstanding social skills across various cultures and professional backgrounds.
Benefits
- Flexible work environment
- Opportunities for career growth
- Engagement in innovative projects
- Collaboration with cross-functional teams
