McDonald's - Chicago, IL
posted 4 months ago
We are seeking a Senior Director of Operations Excellence to lead the technological aspects and impacts of the Edge platform programs/projects. We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will impact the world! We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. As a part of our modernization efforts, we are driving significant change across our entire global footprint for infrastructure and operations including our Global Edge program, our Global Network Transformation and our Global Service Desk Transformation. Our day to day operations as well as our critical programs requires strong leadership to ensure we continually improve the reliability, stability and security of our infrastructure across our day to day and long term transformations. The Senior Director plays a pivotal role in driving the strategic agenda and operational efficiency of the Global Technology Infrastructure and Operations (GTIO) organization at McDonald's. Reporting directly to the Vice President (VP) of GTIO, this individual acts as a trusted advisor, providing critical support in driving pivotal initiatives, leading cross-functional projects, and ensuring effective communication across the organization. This leader fosters a high-performance culture and enhances the overall effectiveness of the GTIO leadership team.